Alexa won't delete all your Amazon Echo data. Here's the best you can do


Amazon keeps everything you say to your Echo device and you can’t actually delete all the data from your end.

The only way to completely remove everything from your Amazon account in terms of data is via a formal request which requires you to call Amazon Customer Service. This will remove all voice recordings and transcripts which you can’t access from your App / Browser.

It’s 2019 and in this day and age privacy is very important, especially given everything appears to be recording you.

Alexa Assistant actually does record your voice transcripts and keeps a record of them after you delete them locally.

How to delete all Alexa Data

The transcripts are kept on the Amazon Servers which are not in reach of your local end, so despite removing them from your app, you will need to contact them to remove this.

This is pretty concerning from many parents who find Amazon storing childrens transcripts disturbing without explicit permission.

This isn’t totally uncommon however, as lots of companies store data without you explicitly knowing and do require further chasing.

This is especially similar for Apple who stores ‘anonymous’ Siri Data for two years which can’t directly be tracked to you but is used for their data and market research.

It’s worth noting that Alexa has sent a private family conversation to a random contact which is a huge breach in security, you can read more about this here.

How do I listen to my voice recordings?

You will need to follow the steps here to get this removed:

  1. Open the Amazon Alexa Smartphone App
  2. Go to Settings
  3. Go to Alexa Account
  4. Go to Alexa Privacy
  5. Then go to Review Voice History
  6. Tap the arrow on the audio file you want to listen to and press Play.

Delete Amazon Echo recordings via app

To delete your voice recordins via your app, you will need to follow these steps:

  1. Open the Amazon Alexa Smartphone App
  2. Go to Settings
  3. Go to Alexa Account
  4. Go to Alexa Privacy
  5. Then go to Review Voice History
  6. There will be a list of all of your voice recordings, simply tap the recordings you want to delete and choose delete or tap “Delete all recordings for today”.

Delete Amazon Echo recordings via a browser

Alexa won't delete all your Amazon Echo data. Here's the best you can do

When you are at your PC, you may find it easier to delete all your voice data there in just a few clicks. Simply go to here if you’re in the US, here if you’re in the UK.

Alexa won't delete all your Amazon Echo data. Here's the best you can do
Alexa won't delete all your Amazon Echo data. Here's the best you can do
Alexa won't delete all your Amazon Echo data. Here's the best you can do

Sign into your account, click on “Devices” Find the device in question and click the three “…”‘s and then Delete Voice Recordings.

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