For your Echo device to have full functionality with the latest features, security and long-term usage you will need to update your firmware/software. Updating your Alexa Software does require a stable connection to the internet via WiFi, luckily you don’t need to manually update your device as Alexa will check for updates on a nightly basis.
Follow the steps below in this post to learn how to force a firmware update on your echo device.
How to Force a Firmware Update on your Echo Device
- Before updating your device, you will need to check if your Alexa device is connected to your WiFi connection. This can be done by asking Alexa any question; for example “Alexa, What is the Weather forecast”.
- You will need to mute your Alexa device, this can be done by pressing down on the microphone with a line through it button, on newer Echo devices it is a circle with a line through it. Once the LED is red, this is ready.
- Leave your Alexa device for 5 minutes to 1 hour, this will then allow your echo device to scan for updates. If your echo device then needs an update, your device will restart and will no longer be muted.
How to check if your Alexa software is up-to-date
You can check the current software version of your Alexa Device following these steps:
- Open the Amazon Alexa App via your Smart Device, alternatively you can use alexa.amazon.com.
- In the Alexa App “Select Devices“
- Select your Echo device
- Select the gear icon
- Scroll down to the bottom and select “About”