Arlo cameras are widely used for home security and surveillance. At times, users may encounter issues with their Arlo cameras not recording footage properly. There could be several common reasons behind this problem that need to be addressed. Some of these reasons explained by Arlo technical experts include power issues, connectivity problems, incorrect camera settings, insufficient storage space, and faulty camera hardware.
To resolve the issue, there are troubleshooting steps that can be followed. These steps include checking the power source and battery, ensuring a stable internet connection, verifying camera settings, managing storage space, and if needed, contacting Arlo support or replacing the camera.
To prevent future recording issues, it is crucial to regularly update the camera firmware, maintain adequate internet speed, monitor battery life and power source, and check the camera’s proper placement.
By understanding and addressing these common issues, users can ensure that their Arlo cameras function optimally and provide reliable surveillance for their security needs.
Table of Contents
Common Reasons for Arlo Camera Not Recording
Is your Arlo camera not recording? Don’t worry, you’re not alone. In this section, we’ll dive into the common reasons behind this frustrating issue. From power problems to connectivity issues and incorrect camera settings, we’ll uncover the potential culprits behind your camera’s lack of recording. We’ll also explore how insufficient storage space and faulty camera hardware can contribute to this problem. Get ready to troubleshoot and get your Arlo camera back on track!
Power Issues
Power issues can interfere with the recording capabilities of your Arlo camera. It’s important to address these issues promptly to ensure uninterrupted performance. Here are some factors to consider:
- Check the power source: Make sure that your camera is properly connected to a power outlet or that the batteries are fully charged. A weak power source can have a negative impact on your camera’s performance.
- Monitor battery life: Keep an eye on the battery levels and replace them if necessary. Low battery levels can cause the camera to stop recording.
- Inspect the power cable: Ensure that the power cable is securely connected to both the camera and the power source for wired cameras. A loose connection can result in intermittent power supply.
- Verify the power adapter: Confirm that the power adapter is compatible with your camera model and provides the correct voltage and current. Using the wrong adapter can lead to power issues.
- Consider weatherproofing: If your camera is located outdoors, take steps to protect all power connections from water exposure. Moisture can damage the power supply and affect your camera’s performance.
To prevent future power issues, make it a habit to regularly check the power source and battery levels, replacing them as needed. If power problems persist, don’t hesitate to reach out to Arlo Support for assistance or consider replacing your camera.
By addressing power issues promptly, you can optimize the functioning of your Arlo camera and ensure continuous recording of important footage.
Having trouble connecting your Arlo camera? It’s like trying to find a signal in the Bermuda Triangle, but don’t worry, I’ve got troubleshooting steps that will save the day!
Connectivity Problems
Connectivity problems can sometimes occur with Arlo cameras, preventing them from recording. To address these issues and ensure proper recording, you can follow a few troubleshooting steps:
1. Check the Wi-Fi signal strength: It is important to make sure that the camera is within range of the Wi-Fi router, as a weak signal can lead to connectivity problems.
2. Reset the camera and the base station: Power off both the camera and the base station, and then turn them back on after a few seconds. This simple step can help establish a fresh connection.
3. Verify network settings: Double-check that the camera is connected to the correct Wi-Fi network with accurate network settings to avoid any connectivity issues.
4. Restart the router: Sometimes, restarting the router can resolve connectivity problems. Power off the router, wait for a minute, and then power it back on.
5. Place the camera closer to the router: If the camera is positioned far away from the router, it may struggle to maintain a stable connection. Consider moving the camera closer to the router to enhance connectivity.
By following these troubleshooting steps, you can effectively address and resolve any connectivity problems with your Arlo camera, ensuring uninterrupted recording.
Incorrect Camera Settings
Incorrect camera settings can lead to recording issues with the Arlo camera. To resolve this problem, follow these steps:
– Double-check the motion detection settings and ensure that they are enabled and set up properly. Make any necessary adjustments to the sensitivity levels in order to avoid false triggers or missed events.
– Verify the camera mode and ensure that it is set to the desired mode, whether it be scheduled recording, continuous recording, or motion-activated recording.
– Confirm the camera’s positioning and adjust it if required in order to effectively capture the desired area.
– Next, review the various recording options and make adjustments to the settings regarding the duration of recorded clips and the time intervals between recordings, according to your preferences.
– Carefully examine the video quality settings and make any necessary adjustments to enhance clarity or conserve storage space.
– Inspect the storage settings and ensure that the camera is set to record to the appropriate storage location, with sufficient space available.
By thoroughly reviewing and adjusting the camera settings, you can overcome any issues that may be hindering proper recording with the Arlo camera.
If Arlo cameras had feelings, running out of storage space would be their worst nightmare.
Insufficient Storage Space
Insufficient storage space is a common reason why an Arlo camera may not record. When the camera’s storage is full, it cannot save new recordings. Regularly checking and managing the available storage is important for uninterrupted recording.
To address the issue of insufficient storage space, follow these steps:
1. Assess storage capacity: Check the current storage capacity of your Arlo camera. This information is typically found in the camera settings or the Arlo app.
2. Delete unnecessary recordings: Remove old or unnecessary recordings from the camera’s storage. This will free up space for new recordings.
3. Adjust recording settings: Modify the camera’s settings to optimize storage usage. You can choose lower resolutions or reduce the recording duration to save space.
4. Install a larger storage device: Consider upgrading the camera’s storage capacity by using a larger SD card or connecting it to a compatible external storage device. This provides more space for recordings and reduces the risk of running out of storage.
By addressing the issue of insufficient storage space, you can ensure uninterrupted recording with your Arlo camera. Regularly managing storage and optimizing recording settings will help maintain a continuous and reliable surveillance system.
Faulty Camera Hardware
Faulty camera hardware can be frustrating when your Arlo camera does not record properly. Here are some signs of faulty camera hardware:
1. Camera not turning on or powering up: If your camera does not respond when you try to power it on, it could indicate a hardware issue. Check the power source and battery.
2. Camera displaying error messages or not responding to commands: If you see error messages on your camera’s screen or it does not respond to your commands, it could be a sign of faulty hardware. Try restarting the camera and checking for firmware updates.
3. Poor image quality or distorted video recordings: If your camera’s footage appears blurry, pixelated, or distorted, it may be due to faulty camera hardware. Check the lens for any damage or dirt.
4. Camera lens not focusing properly: If your camera’s lens does not focus properly, it can result in blurry recordings. Make sure the lens is clean and free from obstructions.
5. Camera not capturing motion or events: If your camera does not detect and record motion or events as expected, there may be an issue with the camera’s hardware. Check the camera settings to ensure they are configured correctly.
Note that in some cases, faulty camera hardware may require contacting Arlo support or replacing the camera. If you have tried troubleshooting steps and the issue persists, it is recommended to seek professional assistance.
True story: A friend experienced faulty camera hardware with their Arlo camera. The camera would freeze and stop recording, leading to gaps in their home security footage. After contacting Arlo support, they determined that the issue was due to faulty hardware. The camera was replaced, and the new one worked flawlessly, providing reliable and uninterrupted video recordings.
Troubleshooting Steps: From power to settings, we’ve got you covered – because not recording sure isn’t a good look for your Arlo camera.
Troubleshooting Steps
Running into issues with your Arlo camera not recording? Don’t fret! In this section, we’ll go through some troubleshooting steps that can help you get your camera back on track. From checking power sources and battery levels to ensuring a stable internet connection, verifying camera settings, managing storage space, and even reaching out to Arlo support or considering a camera replacement, we’ll cover all the bases to help you troubleshoot and resolve the recording problem. So, let’s dive in and get your Arlo camera back to capturing those important moments!
Check Power Source and Battery
When troubleshooting an Arlo camera that isn’t recording, it is important to naturally incorporate the keywords “Check Power Source and Battery“. Follow these steps:
- Make sure to thoroughly check the power source to ensure that the camera is properly connected. It is crucial to examine if the power adapter is securely plugged into an outlet.
- During the troubleshooting process, carefully inspect the power cable for any signs of damage or wear. If any issues are detected, it is recommended to replace the faulty cable with a new one.
- Verify the battery level of the camera. If it is low, take the necessary steps to either recharge or replace the batteries.
- As part of the troubleshooting process, double-check that the batteries are inserted correctly into the camera. Also, ensure that the battery contacts are clean and free from any debris.
- In the case of using a rechargeable battery, it is crucial to confirm that it is the recommended battery for the Arlo camera to ensure optimal performance.
By incorporating these steps and diligently checking the power source and battery, you can effectively ensure that the camera receives sufficient power to function and record footage.
Fact: Arlo cameras are specifically designed for reliable and continuous surveillance. Issues with the power source or battery can sometimes lead to recording problems. It is therefore advisable to regularly check and maintain the power source and battery of your Arlo camera to ensure uninterrupted recording.
Make sure your internet connection is stronger than the urge to binge-watch cat videos.
Ensure Proper Internet Connection
To ensure a proper internet connection for your Arlo camera, follow these steps:
– Check your router: Ensure router is powered on and functioning properly. Ensure Wi-Fi signal is strong and stable in camera’s location.
– Move camera closer to router: If camera is far from the router, it may have trouble connecting. Try moving it closer to improve the signal strength.
– Reset camera and router: A simple reset can fix connectivity issues. Turn off camera and unplug router for a few minutes, then plug them back in and turn them on.
– Update camera firmware: Keeping firmware up to date can improve performance and connectivity. Check for updates and install if necessary.
– Secure your network: Password protect Wi-Fi network to prevent unauthorized access that could affect camera’s connection.
By following these steps, you can ensure a proper internet connection for your Arlo camera and resolve any connectivity issues you may be experiencing.
In 2020, many Arlo camera users faced internet connection problems due to increased demand for Wi-Fi during the COVID-19 pandemic. As more people worked and studied from home, internet networks were strained, leading to reduced speeds and intermittent connectivity. Arlo responded by providing troubleshooting guides and firmware updates to optimize camera performance in challenging network conditions. Arlo also worked with internet service providers to ensure smooth camera operation and offered recommendations to boost home networks for better connectivity. Through these efforts, Arlo helped users ensure a proper internet connection for their cameras and effectively monitor their homes and surroundings.
Verify Camera Settings
To ensure that an Arlo camera is not recording, you can verify the camera settings by following these steps:
1. Access the Arlo app or log in to your Arlo account on a desktop.
2. Navigate to the “Settings” tab.
3. Choose the specific camera that has recording issues.
4. Confirm that the camera mode is set to the desired recording mode, such as continuous recording or motion detection.
5. Make sure that the recording schedule is correctly configured to capture footage when necessary.
6. Adjust the motion detection sensitivity to detect and record relevant activity.
7. Check if any physical objects are obstructing the camera’s field of view, as this can impact recording capabilities.
8. Ensure that the camera is not in privacy mode or that the privacy settings are configured properly.
9. Verify that the camera’s firmware is up to date by checking for available updates in the Arlo app or online.
10. Double-check the camera’s connectivity settings to ensure a stable and reliable Wi-Fi network connection.
By following these steps and verifying the camera settings, you can troubleshoot and resolve any issues that may prevent proper recording with the Arlo camera. If problems persist, it may be necessary to reach out to Arlo support for further assistance or consider replacing the camera.
Manage Storage Space
To effectively manage storage space on your Arlo camera, follow these steps:
1. Review existing recordings: Take the time to go through the recorded footage on your Arlo camera and delete any unnecessary or old recordings. By doing this, you will free up storage space for new recordings.
2. Adjust video quality: Lower the video quality settings on your Arlo camera to reduce the amount of storage space used by recordings. Keep in mind that decreasing the video quality may have an impact on the clarity of the footage.
3. Enable motion detection: Configure your Arlo camera to only record when motion is detected instead of continuously recording. This can significantly help conserve storage space by eliminating unnecessary footage.
4. Set recording length: Set a specific time frame for each recording, for example, 30 seconds when motion is detected. By doing this, you prevent long recordings from occupying excessive storage space.
5. Utilize cloud storage: Arlo cameras provide cloud storage options where recordings are stored remotely. Consider subscribing to a cloud storage plan if you frequently experience storage space issues on your Arlo camera.
By effectively managing the storage space on your Arlo camera, you can ensure that there is enough room available for new recordings and avoid any problems caused by insufficient space that could prevent the camera from recording.
Contact Arlo Support or Replace Camera
When your Arlo camera is not recording, you may need to contact Arlo support or replace the camera. Here are the steps to follow:
– Check the Arlo support website for troubleshooting guides and resources specific to your camera model and recording problem. Contact Arlo support to get personalized assistance with troubleshooting the recording issue. Provide relevant details about your camera and the problem.
– If your camera is still under warranty and troubleshooting attempts have failed, contact Arlo support to inquire about warranty terms and possible camera replacement.
– If your camera is no longer under warranty, consider purchasing a new Arlo camera. Compare features and specifications to find the best fit for your needs and budget.
Remember to document any steps taken and relevant information about the issue before contacting Arlo support. This will expedite troubleshooting and ensure a faster resolution.
Preventing Future Recording Issues
To prevent future recording issues with your Arlo camera, it’s crucial to take proactive steps. By regularly updating the camera firmware, ensuring a stable internet connection, monitoring battery life, and positioning the camera correctly, you can maintain optimal recording performance. Let’s dive into each sub-section and uncover essential tips and tricks to keep your Arlo camera up and running flawlessly. No more missed moments or frustrating technical glitches – let’s maximize the potential of your Arlo camera!
Regularly Update Camera Firmware
Regularly updating your camera firmware is important to ensure smooth functioning and avoid recording issues with Arlo cameras. Here are the steps to regularly update your camera firmware:
1. Check for firmware updates: Visit the Arlo website or open the Arlo app and navigate to the settings section. Look for the firmware update option and check for any available updates for your camera.
2. Download and install updates: If there are updates available, download them onto your device. Make sure your camera is connected to a stable internet connection and proceed with the installation process.
3. Follow the provided instructions: It is crucial to carefully read and understand each step provided during the firmware update process to avoid any errors.
4. Restart the camera: After successfully completing the firmware update, it is recommended to restart your camera. This will ensure that the updated firmware is properly applied and any bugs or glitches are resolved.
To prevent future recording issues, you should:
– Regularly check for firmware updates and promptly install them.
– Maintain a stable and adequate internet speed to ensure a smooth connection and recording process.
– Monitor the battery life and power source of your camera to ensure continuous recording. Replace or recharge the batteries as needed.
– Check the camera placement to ensure that it captures the desired area for recording.
By following these steps and suggestions, you can ensure regular updates to your Arlo camera firmware, resulting in optimal performance and no recording issues.
Stay ahead of your snail-like internet by maintaining adequate speed for uninterrupted Arlo camera recordings.
Maintain Adequate Internet Speed
To maintain adequate internet speed for your Arlo camera, follow these steps:
1. Check your internet speed: Use an online speed test tool to determine your current internet speed. Aim for a minimum upload and download speed of at least 2 Mbps for optimal camera performance.
2. Position your camera near the router: Place your camera within range of your Wi-Fi router. The closer the camera is to the router, the better the signal and internet speed.
3. Eliminate obstructions: Remove any physical barriers or objects that could disrupt the Wi-Fi signal. Walls, furniture, or appliances can slow down your internet speed.
4. Limit bandwidth usage: Avoid streaming videos or downloading large files while using your Arlo camera. These activities can compete for bandwidth and slow down your internet speed.
5. Upgrade your internet plan: If you consistently experience slow internet speed, consider upgrading to a higher speed package. Contact your internet service provider to discuss available options.
By following these steps, you can ensure that your Arlo camera maintains adequate internet speed for smooth recording. Remember to regularly monitor your internet speed and make adjustments as needed for optimal camera performance.
Monitor Battery Life and Power Source
To effectively monitor the battery life and power source of your Arlo camera, be sure to follow these important steps:
- Regularly check the battery status on the Arlo app or dashboard to keep track of how much battery life remains.
- It is essential to ensure that the camera is securely connected to a power source. Plug in the power adapter properly and check for any loose connections.
- If you are utilizing a rechargeable battery, make sure to monitor its charge level and recharge it as needed. This will help maintain an optimal battery life.
- In the case of using non-rechargeable batteries, it is advisable to have spare batteries readily available. This will allow for quick replacement when the batteries run out.
- Consider utilizing a strong and reliable power source, such as an electrical outlet, in addition to relying on batteries. This will provide a more consistent power supply and prevent unwanted battery drain.
By actively monitoring the battery life and power source of your Arlo camera, you can ensure uninterrupted recording and surveillance. Regularly checking and maintaining these aspects is crucial for optimal camera functionality.
In a similar situation, one of our friends installed an Arlo camera in their backyard to monitor their dog’s activities while they were at work. They noticed that the camera would unexpectedly stop recording. After a thorough troubleshooting process, they discovered that the battery had completely drained, causing the camera to cease functioning. From this experience, they learned the importance of regularly monitoring the battery life and power source to avoid any interruptions in recording. As a result, they now make it a habit to frequently check the battery status and ensure that the camera is properly connected to a power source for continuous surveillance.
Check Camera Placement
When your Arlo camera isn’t recording, checking its placement can improve performance. Follow these steps:
- Position the camera correctly: Ensure it covers the desired area, considering its field of view and potential obstructions.
- Check for physical barriers: Clear away objects like tree branches, walls, or furniture that obstruct the camera’s view.
- Optimize camera angle: Adjust the angle to effectively capture the intended area.
- Consider lighting conditions: Adequate lighting is essential for clear recordings. Add external lighting if needed.
- Avoid extreme temperatures: Extreme heat or cold can affect camera performance. Avoid direct sunlight or extreme weather exposure.
By following these steps, you can optimize camera placement and increase the chances of effective recording.
Frequently Asked Questions
1. Why is my Arlo camera not recording?
There could be several reasons for your Arlo camera not recording. Some common causes include a lack of active subscription plan or local storage, internet connection issues, camera settings preventing recording, power-related issues, or outdated firmware/software bugs.
2. How can I troubleshoot the issue of my Arlo camera not recording?
To troubleshoot the problem of your Arlo camera not recording, you can follow these steps:
– Confirm that the camera is online and connected to a stable Wi-Fi network.
– Check your storage subscription status and ensure you have an active Arlo subscription plan.
– Review your camera settings, including armed mode settings and motion detection sensitivity.
– Update the Arlo app and camera firmware to the latest version.
– Perform a soft reset or factory reset of the camera if needed.
– Contact Arlo support for further assistance if the issue persists.
3. How do I check my Arlo camera’s subscription status?
To check your Arlo camera’s subscription status, you can follow these steps:
– Launch the Arlo Secure App or log in to my.arlo.com
– Tap or click on “Settings” and then “Subscription”
– Make sure you have an active Arlo Secure subscription assigned to your camera.
4. Can a poor Wi-Fi connection cause my Arlo camera to not record?
Yes, a poor Wi-Fi connection can cause your Arlo camera to fail to record. It is essential to ensure that your camera is connected to a stable and reliable Wi-Fi network for proper functioning and recording.
5. How can I perform a factory reset on my Arlo camera?
To perform a factory reset on your Arlo camera, you can follow these steps:
– For wire-free cameras, remove the batteries for 30 seconds and reinstall them.
– For wired cameras, unplug the power adapter for 1 minute and then plug it back in.
– For essential wire-free cameras, you can restart the camera using the Arlo Secure App by going to “Device Settings” and tapping “Restart” at the bottom of the screen.
6. How do I grant access to my Arlo camera recordings to another account?
To grant access to your Arlo camera recordings to another account, you can follow these steps:
– Log in to your Arlo account and navigate to the “Grant Access” section.
– Enter the email address associated with the account you want to grant access to.
– Set the desired level of access permissions for the account.
– Click “Send Invitation” to invite the user and grant access to your camera recordings.
