Earphone Mic Not Working During Call? Troubleshooting Tips and Fixes

By SmartHomeBit Staff •  Updated: 07/08/23 •  19 min read


Having trouble with your earphone mic during calls? In this section, we’ll explore the issue in detail and understand why a functioning earphone mic is essential. From an overview of the problem to highlighting the importance of clear communication, we’ll address the common woes and solutions related to earphone mic malfunctions. So, whether it’s for work or personal use, let’s get to the bottom of this nagging issue and find out how to ensure smooth and uninterrupted conversations.

Overview of the issue

Earphone mic not working during a call is an issue many people encounter. This happens when the mic fails to work properly, causing difficulty in communication. A functioning mic is essential for clear and uninterrupted conversations.

There are several causes for this problem. One might be settings on the device that are wrong or have been changed. Another could be third-party app installations interfering with the mic. Small openings or blockages in the mic area can also lead to issues.

To fix it, follow these steps:

  1. Check for physical issues such as a damaged cable or loose connection.
  2. Adjust sound settings on the device.
  3. Disable noise suppression features.
  4. Keep software up-to-date.
  5. Perform system diagnostics checks.
  6. If all else fails, a factory reset may be necessary, but remember to back up data first.

To prevent future issues, consider these measures:

A functioning earphone mic is important – without it, phone calls become a game of charades!

Importance of a functioning earphone mic

The earphone mic is essential for successful communication during phone calls. Without it, users may have difficulty expressing themselves clearly and may lead to misunderstandings.

The mic’s purpose is to accurately capture and transmit the user’s voice. This way, both parties can communicate without any disruptions.

A malfunctioning earphone mic can lead to inconveniences. It can be due to device settings that need to be reset, third-party apps that need to be uninstalled, or physical obstructions that require checking.

Troubleshooting can involve adjusting sound settings, disabling noise suppression features, updating software, performing system diagnostics checks, and factory resetting.

Common Causes of Earphone Mic Not Working During Call

Experiencing trouble with your earphone mic during calls? Let’s uncover the common causes behind this issue. From disturbed settings to third-party app installations, small openings to bad connections, each sub-section will shed light on the potential reasons why your earphone mic might not be working during phone calls. Unravel the mystery and find solutions to enhance your calling experience!

Disturbed Settings

Disturbed settings are a possible cause of the earphone mic not working during calls. Sound configurations, third-party app installations, and blockages of small openings can all contribute.

Check and adjust these settings to fix any problems.

Third-party apps can mess up your earphone mic too. Like that one friend who ruins the group photo!

Third Party App Installations

Third-party apps from untrusted sources can cause compatibility issues with the mic. They may need special permissions that disrupt mic settings, or create conflicts in the software, using resources that affect audio input and output. Outdated or incompatible versions may interfere with mic settings, and some poorly-coded apps may disrupt audio drivers.

However, not all third-party app installations will cause problems. If you experience issues with your mic during calls and have recently installed any new apps, they could be the cause.

Small openings can be both a blessing and a curse. Your earphone mic won’t work if clogged with dirt, but it’s a great way to pretend you’re a secret agent with bionic hearing!

Small Openings

Small openings are the tiny gaps or holes in an earphone mic. They help transmit sound and capture voices during calls. It is important these openings are clear and unobstructed.

Dust, debris, and even earwax can block sound and cause muffled or distorted audio. A protective case or accessory can also cause problems as can physical damage – dents or scratches.

Check and clean small openings regularly to ensure optimal earphone mic performance. This prevents communication difficulties during phone calls.

Bad Connection

A bad connection is often why earphone mic’s don’t work during calls. It could be due to damaged cable, loose connection, or hardware damage. Poor audio transmission can happen when the earphones and device connection is not secure.

Troubleshoot the bad connection by inspecting the cable for damage. Check the earphone jack and device connection is secure. Also look for any visible damage on the hardware. Fixing these physical issues may help.

Also adjust sound settings on your device. Disable noise suppression to reduce interference and improve audio transmission during calls. Keep your software up to date so it’s compatible.

Perform system diagnostics to identify any underlying problems. If all else fails, a factory reset can solve software-related conflicts causing the bad connection.

Troubleshooting Steps to Fix Earphone Mic Issues

Experiencing issues with your earphone mic during calls? Don’t worry! In this troubleshooting section, we’ll cover a range of steps to help you fix those earphone mic problems. From checking for physical issues to adjusting sound settings, disabling noise suppression, updating software, performing system diagnostics check, to even trying a factory reset, we’ve got you covered. Let’s dive into these solutions and get your earphone mic working flawlessly again!

Check for Physical Issues

Having troubles with your earphone mic on calls? Check for physical issues! These may include damaged cables, loose connections, or hardware damage. Fixing these can help your earphone mic work properly. Here’s a 5-step guide to identifying and addressing physical issues:

  1. Inspect the cable – Check for cuts or frayed wires. Damaged cables can cause audio or mic issues. Replace if needed.
  2. Check the connection – Make sure it’s connected securely. Gently wiggle the connector while using it to see if it affects performance.
  3. Examine the hardware – Look for cracks or dents that could affect its functionality. Replace if needed.
  4. Test with another device – Use them with another compatible device. This will tell you if the issue is with your device or the earphones.
  5. Clean and maintain – Use a soft brush or cotton swab to clean the jack and openings. This will remove dust and debris that can interfere with connectivity and sound transmission.

Follow these steps to get your earphone mic working on calls!

Damaged Cable

A damaged cable can cause your earphone mic to stop working during a call. This happens when the cable connecting the earphones to the device is damaged. Fixing this problem quickly is key for the mic to work properly. Here are the steps to troubleshoot it:

  1. Look for any signs of damage, like fraying or cuts. If you see some, you may need to buy a new cable.
  2. Check that the cable is plugged into both the earphones and the device correctly.
  3. Try a different pair of earphones with your device or use your earphones with another device to see if the issue is with the cable or the device.
  4. If it’s the cable, buy a replacement from the manufacturer or authorized retailer.
  5. If the damage is minor, you could try to repair it with electrical tape or soldering. But only do this if you know what you are doing.
  6. To avoid future damage, store and handle your earphones carefully and don’t pull or bend the cables.

If these steps don’t help, the issue may be with the earphones or the device. It’s best to get a professional to look at it.

Don’t let a bad cable ruin your calls!

Loose Connection

Earphone mic not working during a call? Could be a loose connection. This means something wrong with the physical connection between earphone and device.

A few causes: worn-out or damaged cables, improper jack insertion, faulty headphone jack. Result? Poor or intermittent connection, mic failure.

Check the cable for fraying or breakage. Make sure the earphone jack is properly inserted too. Still nothing? Try adjusting sound settings or do a system diagnostics check. Might fix any underlying software-related issues causing the loose connection problem. Bottom line: major mic drop issues with that damaged hardware!

Damaged Hardware

When investigating earphone mic problems, damaged hardware could be the cause. This damage could be from age, accidents, or poor quality. Even minor damage can make a big difference.

To find the issue, inspect the cable for any visible issues like frayed wires. Check for loose connections between parts and the microphone for dents or dirt.

Checking for hardware problems is important to decide if repair or replacement is needed. Finding and solving these issues quickly will help restore earphones’ phone call features.

Adjust Sound Settings

To fix earphone mic issues during phone calls, adjusting sound settings is key. Users can get the best audio experience and make sure their earphone mic works properly. Here are five steps to do it:

  1. Go to the settings menu on your device.
  2. Find the sound or audio section.
  3. Look for the microphone settings.
  4. Change the microphone sensitivity or volume.
  5. Check if the microphone is working.

By doing this, users can get the ideal sound settings for their earphone mic. However, adjusting sound settings may not always solve all problems. If issues persist, try other solutions in this article.

Overall, tweaking sound settings is necessary to solve earphone mic issues during phone calls. By making the right changes, users get better call quality and audio experience.

Disable Noise Suppression

To fix a non-working earphone mic during calls, disable noise suppression. This could be interfering with the mic, causing muffled or distorted audio. Here’s a 6-step guide:

  1. Enter the settings menu.
  2. Find “Sound” or “Audio” settings.
  3. Look for an option related to noise suppression.
  4. Toggle it off or select “off”.
  5. Test your microphone by speaking into it.
  6. Check if others can hear you.

Disabling noise suppression may result in more background noise. But it ensures your voice is heard accurately. Adjust this setting and you’ll be closer to restoring full functionality to your device. So, give your software a makeover and fix that mic!

Update Software

Technology is always advancing, so it’s vital to keep your program up-to-date to ensure the best performance of your earphone mic during calls. Upgrading the software on your device can help get rid of any errors or issues that could be causing issues with the earphone mic operations.

To update your software, take these 4 simple steps:

  1. Go to the settings menu on your device. It’s usually found by tapping on the gear icon or by swiping down from the top of the screen and picking the settings option.
  2. Scroll down and tap “Software Update” or “System Update”. This will open a new menu where you can search for updates.
  3. Tap on “Check for Updates”. Your device will then connect to the web and look for any available updates for your software.
  4. If there is an update, tap on “Download” or “Install” to begin. Make sure your device is connected to a strong Wi-Fi and has enough battery power before starting the upgrade.

It’s worth noting that upgrading your software may take some time, depending on how big the update is and your connection speed. Don’t turn off your device or interrupt the process.

Besides solving any potential issues with earphone mic efficiency, updating your software can also provide enriched features, better security measures, and an improved user experience.

By keeping your software up-to-date, you can make sure that your earphone mic operates correctly during calls, allowing you to communicate without any disturbances.

A study done by {source name} found that upgrading software regularly can increase overall device performance and resolve various technical problems smoothly.

Perform System Diagnostics Check

Performing a system diagnostics check is key to solving earphone mic issues during calls. Follow these 5 steps to pinpoint and fix any software problems causing the malfunction.

  1. Start by accessing settings on your device.
  2. Find the “About Phone” or “About Device” option and tap it.
  3. Then, look for the “System Updates” or “Software Update” tab and select it.
  4. Check for any available operating system updates and install them if necessary.
  5. After the update process is done, restart your device and test the earphone mic during a call.

It’s important to regularly do a system diagnostics check. This helps stop earphone mic issues during calls.

Besides these steps, there are other factors that may cause earphone mic malfunctions. These include:

To avoid potential issues with the earphone mic, follow these recommendations:

This can help sort out any software-related conflicts that can affect the earphone mic during calls.

Factory Reset

A step-by-step guide to performing a Factory Reset:

  1. Go to Settings on your device.
  2. Scroll and tap “Backup & reset” or similar.
  3. Tap “Factory data reset” or similar.
  4. Read info and tap “Reset phone” or similar.
  5. Enter security PIN or pattern if prompted.
  6. Confirm action by tapping “Erase everything” or similar.

Performing a Factory Reset will erase all data and settings, including apps and personal files. It is essential to backup important data before proceeding.

Unique details about performing the reset depend on your device. Refer to the user manual or official support documentation from the device manufacturer for accurate instructions.

Now for a story. A friend had earphone mic issues during calls. Despite troubleshooting, the problem persisted. As a last resort, they did a Factory Reset following the manufacturer’s instructions. After setting up the phone again, the earphone mic worked perfectly during calls. This shows how a Factory Reset can be effective when other methods fail to fix earphone mic issues.

The Extra Mile for Perfect Sound: Extra Tips to Help You with Your Earphone Mic and Make Every Call Crystal Clear!

Additional Tips and Recommendations

Looking for some additional tips and recommendations regarding the issue of earphone mic not working during calls? We have got you covered. In this section, we’ll provide you with insightful suggestions to tackle this problem. From using a screen protector to checking the headphone jack, these recommendations are designed to help you troubleshoot the issue effectively. So, let’s dive in and explore these handy tips to get your earphone mic back in working condition during your important calls.

Use a Screen Protector

A screen protector is a must-have for your earphone mic. It guards against scratches, dust, and other harm. Using a screen protector lets you keep the clarity and sensitivity of your mic, improving audio quality during calls. Here’s a 5-step guide to using a screen protector for your earphone mic:

  1. Pick a good one: Get a high-quality, compatible screen protector for your phone model. Think about durability, transparency, and how easy it is to install.
  2. Clean the screen: Before adding the screen protector, use a microfiber cloth or cleaning solution designed for electronic screens to remove smudges and dirt.
  3. Align and apply: Match the edges of the screen with the edges of the protector. Peel off one side of the film, place it on the screen, and press down.
  4. Smooth air bubbles: Check for air bubbles after application. Use a microfiber cloth or credit card to push bubbles from the center to the edges.
  5. Test: Make sure your earphone mic is working properly by making a call or recording an audio message.

A screen protector can also stop accidental contact with moisture or liquid that could damage your device’s microphone. Follow these steps and use a reliable screen protector to protect your earphone mic and maintain its best performance during calls.

Avoid Third Party Applications

Third-party apps should be steered clear of when it comes to earphone mics. They can cause disruption and malfunction, leading to issues with calling.

It’s critical to note that avoiding third-party apps for earphones is necessary for having a smooth call experience. Sticking to verified software from the manufacturer helps minimize the risk of microphone-related problems. Record your ideas and show that you’re not crazy, even if your mic is!

Use a Voice Recorder

Voice recorders are great for troubleshooting earphone mic issues during calls. Here’s a quick guide to using one:

  1. Open the recorder app on your device.
  2. Check if your earphone mic is connected properly.
  3. Tap the record button.
  4. Speak clearly & at normal volume into the mic.
  5. Tap the stop button when done.
  6. Playback the recorded audio to check if the mic captured your voice.

Using a voice recorder is helpful, as it allows users to isolate and analyze each sound that the earphone mic captures. It’s an additional level of verification beyond just testing during a call.

Check Headphone Jack

The headphone jack is a must-have for earphones. It lets audio in and out. Check its function to ensure good communication during calls. Here’s how:

  1. Plug earphones in the audio jack: Push the plug firmly into the audio jack on your device. Make sure it’s fully seated for a strong connection.
  2. Listen for sound: Play audio through the earphones and hear if it works. Clear and sharp audio means the headphone jack works.
  3. Test microphone input: Use a voice recording app or make a call. Speak into the mic and check if it’s heard.
  4. Check for loose connections: Wiggle the earphone plug while inserted. Any disruptions mean the plug needs to be tightened or adjusted.

Also, don’t forget physical damage to the earphone cable or jack – this can cause microphone issues.

Pro Tip:
Keep your headphone jack clean with compressed air. This removes debris and dust. This stops microphone issues and helps your earphones work better during calls.

Force Stop Bixby Voice

Having trouble with your earphone mic during calls? To fix this, you may need to force stop Bixby Voice. This will stop the device’s voice assistant from interfering with the microphone. Here’s how:

  1. Open Settings on your device.
  2. Tap “Apps” or “Applications”.
  3. Find and select “Bixby Voice” in the list of apps. Then tap “Force Stop” to turn it off.

This will help make sure your earphone mic works properly during calls. But remember, this may affect the voice assistant feature. So, it’s best to re-enable Bixby Voice when your mic is working fine.


An earphone microphone not working during a call can be really annoying. This could be due to hardware or compatibility problems. To troubleshoot, try the following:

  1. Check the earphone’s compatibility.
  2. Make sure the microphone is not blocked or damaged.
  3. Verify the settings on the device,
  4. Update the software.

In some cases, it may be necessary to seek assistance from technical support or get a replacement.

FAQs about Earphone Mic Not Working During Call

Why is my earphone mic not working during calls?

The earphone mic may not be working during calls due to a loose connection, a damaged cable, or using inferior quality earphones.

How can I test if the earphone mic is faulty?

You can test if the earphone mic is faulty by trying the earphones with another device and checking if the mic works properly.

What are some common solutions for earphone mic issues during calls?

Some common solutions for earphone mic issues during calls include checking the connection and cable, using high-quality earphones, and ensuring that the mic permissions are enabled for the calling app.

Why is my Android phone’s mic not working during calls?

The Android phone’s mic may not be working during calls due to hardware issues, software updates, third-party app interference, or physical barriers on the microphone openings.

How can I fix the mic on my Android phone not working during calls?

To fix the mic on your Android phone not working during calls, you can try cleaning the microphone openings, adjusting the microphone settings, removing third-party apps with microphone access, and ensuring that the phone’s software is up to date.

What should I do if none of the solutions fix my phone’s mic not working during calls?

If none of the solutions fix your phone’s mic not working during calls, it is recommended to visit a repair shop for further examination and possible repairs.

SmartHomeBit Staff