Electrolux Washing Machine Error Codes: Troubleshooting Guide

By SmartHomeBit Staff •  Updated: 06/06/23 •  16 min read



Electrolux washing machines have malfunctions sometimes. Error codes help identify the issue. Knowing the cause is key to solving it.

Common problems include the Printed Circuit Board (PCB), water filling, unbalanced loads, and door locks.

User manuals decode these errors. Solutions can then be found.

Some errors require a technician. Attempting repairs without knowledge or tools can be dangerous and void the warranty.

Knowing error codes can lower repair costs and keep the washing machine efficient.

Understanding Electrolux Washing Machine Error Codes

Electrolux washing machines are designed to make laundry easier and more efficient. But, like other appliances, malfunctions can occur. Fortunately, Electrolux washing machines have error codes that tell you when something is wrong. Knowing these codes is key to troubleshooting and avoiding costly repairs and service calls.

A well-made table showing the error code, cause, and solution can be very helpful. For example, a code of E10 could mean the water supply has been cut off. To fix this, just turn the tap back on and restart the machine.

Sometimes, the error code won’t be listed in the manual. In these cases, it is best to contact customer support. The customer care team will provide instructions depending on the code.

For over 100 years, Electrolux has made excellent appliances that are easy to use and repair. They also have great customer service, making sure customers are satisfied. Understanding Electrolux washing machine error codes helps ensure the products continue to perform well.

Importance of Knowing and Troubleshooting Error Codes

Error codes can be a hassle. But, when it comes to Electrolux washing machines, it’s essential to know their importance. Knowing these codes can save owners money, time, and preserve their appliance.

Understanding error codes can help determine the issue with the machine. This minimizes manual search time and enables owners to fix the issue faster. It also saves repair costs by allowing owners to fix the problem themselves, meaning no need to call customer service and wait for a technician.

Moreover, swiftly resolving an error code and solving the problem can avoid further damage and make the appliance last longer. Electrolux washing machines have various codes that show different issues. For example, codes like E10 or E30 mean there is a water supply problem, and codes like E20 or E40 signify a draining system issue. Therefore, understanding these error codes can be beneficial when troubleshooting.

Accessing Diagnostic Mode to Identify Error Codes

To access diagnostic mode on an Electrolux washing machine, users must follow these steps:

  1. Turn off the machine.
  2. Press and hold the Start Pause and Cancel buttons simultaneously.
  3. Turn the machine back on while still holding down the buttons for five seconds.
  4. Release the buttons to activate the diagnostic mode.

In diagnostic mode, users should refer to the machine’s manual for specific error codes and their meanings. Note that these codes may differ from model to model. This feature is useful for those having issues with their machine and not wanting to call a technician. Always follow the instructions in the manual when using diagnostic mode and interpreting error codes.

Tests Available in Diagnostic Mode to Check Different Functions of the Machine

The Electrolux washing machine has a special feature: the diagnostic mode. This mode helps customers check the machine’s functions. To use it, turn off the machine and unplug it for 30 seconds. Then, hold down the Start/Pause button while plugging it back in. You can scroll through the available tests with the up and down buttons. Select a test by pressing Start/Pause.

The tests include checking for water leaks, the door lock, faulty sensors, and the motor. Some models have advanced tests, which require a technician and a specific sequence of button presses.

One customer, Jane, experienced an error code. She used the diagnostic mode to find out the motor was faulty. She contacted a technician who repaired the machine. All thanks to the diagnostic mode!

Clearing Error History on Control Panel

If you see an error code on the control panel of an Electrolux washing machine, don’t worry! Clearing the error history is easy.

  1. Step 1: Locate the power button and turn off the machine. Wait a few moments, then turn it back on.
  2. Step 2: Find the “Cancel” button and press and hold it down for three seconds.

This should reset the error codes. Try running a cycle to check if the error is resolved. If it persists, consult the manual or contact customer support.

Keep in mind that this is only a temporary fix. If errors continue, get a professional technician to diagnose and repair your machine.

Also, clearing error history does not change the default settings of the washing machine. You can use the machine as usual with its original settings.

E10: Water Inlet Fault and Troubleshooting Steps

Troubleshooting the water inlet fault (E10) in Electrolux washing machines? Here’s how!

  1. Ensure the water supply is on & pressure is adequate.
  2. Check if the hose is kinked or blocked.
  3. Inspect the inlet valve filter for debris/dirt.
  4. Verify the inlet valve functions correctly.
  5. Check connections between inlet valve & control panel.
  6. Replace the inlet valve if defective.

E10 may also be caused by a faulty control board or pressure switch. If so, it’s best to get professional help from an authorized Electrolux technician.

E10 means water inlet fault – a problem with the washing machine’s water supply. Follow these steps to limit the inconvenience of resolving this common issue. Electrolux washing machines display error codes to help users understand the problem.

E11: Difficulty in Water Fill During Washing Phase and Troubleshooting Steps

Panicking? Your Electrolux washing machine has the E11 error code? No need to fret! Simple troubleshooting steps can help.

Check the water supply – is it turned on? Does it have enough flow?

Inspect the water inlet valve. Is it clogged or malfunctioning?

Look for wiring and connection faults in the water inlet valve and control board.

Not enough water during the washing cycle can damage your appliance. Solve the issue quickly!

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E12: Difficulty in Water Fill During Rinsing Phase and Troubleshooting Steps

If you’ve got an Electrolux washing machine and you get an E12 error code, don’t worry. There are simple steps you can take to troubleshoot it. First, check the water valves. Make sure they’re open and working correctly. Then, check for any kinks, twists or blockages in the fill hose. And check the water pressure too – it must be at the right level for your machine. Lastly, look at the water inlet filters. Remove, clean and replace any that are blocked or clogged.

If the error code won’t go away, it’s time to call a professional repair service. Don’t try to fix it yourself, as you might make the problem worse and have to pay more to get it fixed. The E12 error code could also be due to a faulty water pressure regulator. If so, get a professional technician to diagnose and fix it. By finding out what the problem is and getting it fixed, your Electrolux washing machine will keep running smoothly.

E13: Water Level Dropping and Troubleshooting Steps

If you own an Electrolux washing machine, you may experience the water level dropping and an E13 error code. This is a serious issue which needs to be taken care of quickly, or it might affect the cleanliness of your clothes. There are solutions available to help you fix the error.

First, check the water supply valve. Is it open, and is the water flowing with enough pressure? If not, then open it. Also, make sure the water inlet hose filter isn’t blocked. Clean it if it is.

Second, look at the drain pump. Is the drain hose kinked, folded, or blocked? An overloaded laundry load can also cause this issue. If neither of these are the problem, then the drain pump or control board may need inspection by a professional.

Third, check the sensor. Could it be indicating a leak, or not detecting the water levels correctly? If yes, then you need expert help to fix the error.

For example, one customer had E13 error, but none of the above methods worked. After calling customer service, the technician identified a faulty inlet valve solenoid as the cause, and replacing it fixed the error.

So, if you get an E13 error, try the troubleshooting methods first. If they don’t work, contact a professional technician.

E20: Drain Fault and Troubleshooting Steps

It’s essential to quickly check and fix the E20 drain fault in Electrolux washing machines. This error code shows water draining problems. Thankfully, it’s easy to solve the E20 drain fault in Electrolux with a 4-step guide.

  1. Switch off the machine and unplug it.
  2. Secondly, check the drain hose for any blockages and take them away.
  3. Third, open the pump filter and clean it carefully.
  4. Finally, put the machine back together and start the washing process.

If the error remains, it’s best to get professional help to avoid further harm. It’s vital to keep up the Electrolux washing machine regularly and clean the pump filter after each use to evade the E20 drain fault. Not cleaning it could cause a broken washer and pump.

To stop costly repairs, it’s important to take quick action and address issues quickly, making sure your washing machine runs smoothly.

E21: Another Drain Fault and Troubleshooting Steps

Having a drain fault with your Electrolux washing machine can be super frustrating. Especially when the error code E21 pops up! Don’t panic though, there are easy steps to fix it.

To troubleshoot E21:

  1. Turn off the machine and unplug it.
  2. Check the drain hose for any clogs or obstructions, clear any you find.
  3. Inspect the drain pump for any damage, replace if needed.
  4. Restart the machine and check if the issue is gone.
  5. If not, clean the filter screen. This is located under the washer drum and can be accessed by removing the front panel.
  6. Clean the filter screen of lint, coins, or other debris.

Here’s a tip – clean the filter screen and drain hose regularly to avoid future drain faults and save time/money on repairs.

Viewing Fault Codes on Electrolux Washing Machines

Understand fault codes for Electrolux washing machines! It’s essential. These codes can save time and money. To view them:

  1. Turn on the machine.
  2. Wait for an error code to show.
  3. Look at the user manual or online list.

Depending on the code, you can take action or call a technician. With fault codes, you can diagnose any issues quickly and keep your washing machine running for years.

Simple Faults Related to Door, Water Tap, or Drain Pump

Washing machines are a must-have for everyday life. But, malfunctions can occur due to various reasons. These faults interrupt the machine’s normal function and wash quality. So, it’s important to detect and fix these problems.

One common door-related issue is that it doesn’t close properly. This could be because of a latch or door seal damage. Another potential issue is that the washing machine may not receive water. This could be due to a clogged filter, a faulty valve, or a wrongly placed hose.

Also, water may not drain, leaving clothes dirty. This could be caused by a clogged drain pump or an incorrectly placed or damaged drain hose. Lastly, noise during the spin cycle could indicate a faulty drain pump. This might be because of debris stuck in the impeller or motor damage.

To avoid repairs, it’s wise to identify and solve simple faults. Follow the manufacturer’s maintenance and cleaning instructions. Inspect hoses and inlet/outlet valves regularly for any blockages or damages. By doing this, you can extend the life of your washing machine and avoid any inconveniences.

Videos to Help View Fault Codes on Electrolux Washing Machines

John recently bought an Electrolux washing machine for his apartment. After a few weeks, he saw an error code on the machine’s display.

Troubleshooting electrical appliances can be tricky, especially when decoding the codes. Luckily, there are many videos online that provide instructions for interpreting the codes.

To view the fault codes, there are 5 steps to follow:

  1. Know the fault code. Each code has a specific issue.
  2. Search for videos online that provide instructions for interpreting the codes.
  3. Watch the video and follow the instructions closely.
  4. If unable to identify the problem, seek professional help.
  5. Electrolux also provides a guide with codes and their corresponding issues.

John was able to find a helpful video and follow the instructions. He fixed the machine without needing a professional.

Troubleshooting Error Codes E20, E21, C2

Are you seeing error codes like E20, E21, or C2 in your Electrolux washing machine? That’s a sign that there’s a problem with water supply or draining. Here’s how to fix it:

  1. Check for blockages or limited flow in the drain hose.
  2. Inspect the inlet hose for kinks, twists, or other obstructions.
  3. Make sure your water supply is on and the water pressure is correct.
  4. If these steps don’t help, contact a service engineer or repair centre for professional assistance.

E21 errors can also be caused by a fault in the water pump. In this case, you may need to replace the pump or motor.

Don’t worry! Follow the steps above to get your Electrolux washing machine up and running again.


To sum it up, Electrolux washing machine error codes and symbols are very helpful. Knowing what they mean can save money and time. Keeping familiar with them lets users keep their machine running like new. In short, Electrolux washing machine codes and symbols provide information about the machine, so it’s worth taking time to learn them.

FAQs about Electrolux Washing Machine Error Codes

What do Electrolux washing machine error codes mean?

Electrolux washing machine error codes help identify problems with the machine. Some error codes may not be displayed and require entering the diagnostic service menu. Manufacturers often only show simple faults related to door, water tap, or drain pump.

How can I troubleshoot an Electrolux washing machine error code?

To troubleshoot an Electrolux washing machine error code, it’s important to understand the error codes to identify the issue. Knowing the error codes can help avoid costly repairs down the line. Access diagnostic mode to perform various tests to check different functions of the machine. Error history can be cleared by pressing and holding specific buttons on the control panel.

What action should I take if my Electrolux washing machine displays an error code?

If your Electrolux washing machine displays an error code, refer to the user manual or installation instructions for the supplied appliance. Follow the recommended solutions or try cleaning the pump and fluff filter, including the pump blade, and start a hot wash without soap powder. If the error occurs again, inspect wiring or electric part name and replace the main board or PCB Electrolux washing machine if needed.

What does the E10 error code mean on an Electrolux washing machine?

The E10 error code on an Electrolux washing machine indicates a water inlet fault, which is usually caused by a closed tap or kinked hose. Check the taps and hoses and replace the inlet valve if necessary.

What does the E20 error code mean on an Electrolux washing machine?

The E20 error code on an Electrolux washing machine indicates a drain fault. Check the drain hoses and filter for blockages and replace the drain pump if necessary. Ensure the drain hose is in the correct position, extending no more than 10 cm down into the drain, and the correct drain height, no more than 100 cm and no less than 60 cm above the base of the machine.

How can I remove an Electrolux washing machine error code?

To remove an Electrolux washing machine error code, follow the recommended solutions or try cleaning the pump and fluff filter, including the pump blade, and start a hot wash without soap powder. If the error occurs again, inspect wiring or electric part name and replace the main board or PCB Electrolux washing machine if needed. Clear the error history by pressing and holding specific buttons on the control panel.

SmartHomeBit Staff