Troubleshoot Facebook App Crashing: Fix the Constant Crash Issue

By SmartHomeBit Staff •  Updated: 08/06/23 •  25 min read

Crashing of the Facebook app can be a frustrating experience, interrupting your online social interactions and hindering your ability to stay connected. Understanding the common causes of these crashes can help you troubleshoot the issue effectively and prevent it from happening in the future.

There are several common causes of Facebook app crashes, including:

  1. Insufficient Memory: Running multiple apps or having limited device storage can lead to insufficient memory, causing the Facebook app to crash.
  2. Outdated App Version: Using an outdated version of the Facebook app can result in compatibility issues and frequent crashes.
  3. Software Compatibility Issues: Incompatibility between the Facebook app and the device’s operating system can cause regular crashes.
  4. Network Connection Problems: Poor network connectivity or unstable Wi-Fi can disrupt the communication between the Facebook app and its servers, leading to crashes.

To fix Facebook app crashes, you can try the following solutions:

  1. Restart the App: Close the Facebook app and reopen it to clear any temporary glitches.
  2. Update the App: Make sure you have the latest version of the Facebook app installed on your device, as newer updates often include bug fixes.
  3. Clear Cache and Data: Clearing the cache and data of the Facebook app can resolve issues related to corrupted files.
  4. Check Network Connection: Ensure that your device has a stable internet connection to prevent communication issues that can cause crashes.
  5. Reinstall the App: Uninstall and reinstall the Facebook app to start with a fresh installation, resolving any potential software conflicts.
  6. Troubleshoot with Hardware Acceleration: Disable hardware acceleration in the app’s settings to avoid conflicts with your device’s hardware.
  7. Report the Issue to Facebook: If the crashes persist, report the issue to Facebook’s support team to seek further assistance.

In addition to troubleshooting, there are alternative browsing options available to access Facebook without using the app, such as the Facebook mobile website or the Facebook Lite app. These alternatives offer a streamlined experience and can be used as backups if the app continues to crash.

To prevent Facebook app crashes in the future, consider the following:

  1. Regularly Update the App: Keep the Facebook app up to date to access the latest features and bug fixes.
  2. Free Up Device Storage: Maintain sufficient storage space on your device to ensure smooth app performance.
  3. Maintain Stable Network Connection: Connect to a stable and reliable network to avoid communication issues.

By understanding the causes of Facebook app crashes, applying troubleshooting solutions, exploring alternative browsing options, and implementing preventive measures, you can minimize disruptions and enjoy a seamless Facebook experience.

Common Causes of Facebook App Crashing

Experiencing the frustration of your Facebook app crashing? Look no further! In this section, we’ll uncover the common causes behind this headache-inducing issue. From insufficient memory to outdated app versions, software compatibility problems, and network connection glitches, we’ll dive into each sub-section to shed light on what might be causing your Facebook app to crash. Buckle up and get ready to discover the reasons behind this maddening app glitch!

Insufficient Memory

Insufficient memory is a common issue that can lead to frequent crashes of the Facebook app. If you are facing this problem, you can try the following steps to resolve it:

1. Close unused apps: To improve the performance of the Facebook app and free up memory, make sure to shut down any unnecessary apps running in the background.

2. Clear app cache: By accessing your device’s settings, selecting the Facebook app, and choosing the “Clear Cache” option, you can remove temporary files and data that might be consuming memory space.

3. Delete unnecessary files: To create more memory space and prevent crashes, it’s advisable to get rid of any unused photos, videos, or documents from your device.

4. Restart your device: Refreshing your system and clearing temporary data can help address memory problems. Simply restart your device to accomplish this.

5. Update the Facebook app: It’s important to keep the Facebook app updated with the latest version. This ensures that any memory-related bugs or issues are addressed and fixed.

By following these steps, you can effectively resolve the problem of insufficient memory and minimize the chances of the Facebook app crashing on your device.

Outdated App Version

Outdated app versions can cause the Facebook app to crash. Using an older version may not be compatible with the latest operating system or software updates on your device, leading to instability and crashes.

To fix this issue, update the Facebook app to the latest version available. App developers regularly release updates that include bug fixes, performance improvements, and compatibility enhancements. Updating the app ensures that you have the most stable and optimized version for your device.

Updating the app is a simple process through your device’s app store. Go to the app store, search for the Facebook app, and if there is an update available, click on the “Update” button. After the update is complete, relaunch the app and check if the crashing issue persists.

By keeping your Facebook app updated, you can avoid glitches and crashes associated with outdated versions. Enjoy a seamless browsing experience and stay connected with your friends and family on Facebook.

In the past, outdated app versions caused many compatibility issues and crashes. Advancements in technology and streamlined app development processes have led to app developers being more dedicated to releasing regular updates for better user experiences. Keeping apps up-to-date has become a standard practice, greatly reducing crashes due to outdated versions.

Software Compatibility Issues

Software compatibility issues can occur if the Facebook app is not compatible with your device’s operating system. Updating the operating system without updating the Facebook app can also lead to compatibility issues. Other installed apps on your device may conflict with the Facebook app, causing it to crash. Limited storage space on your device can also affect the smooth running of the Facebook app. In some cases, certain hardware components on your device may not be fully compatible with the Facebook app. To resolve these issues, make sure both the app and the operating system are up to date. Consider removing conflicting apps or freeing up storage space on your device. If the issue persists, contact Facebook support for further assistance.

Network Connection Problems

Network connection problems are a common cause of Facebook app crashes. Consider these factors:

  1. Weak or unstable Wi-Fi signal: A weak or unstable network connection can cause the Facebook app to crash. Connect to a reliable Wi-Fi network or use cellular data instead.

  2. Internet speed issues: Slow internet connection can affect the Facebook app’s performance and lead to crashes. Check your internet speed using a speed test app and upgrade your plan if necessary.

  3. Network congestion: If the network you’re using is crowded with devices or users, it can impact your connection stability and cause the Facebook app to crash. Connect to a less crowded network if possible.

  4. Proxy or VPN settings: Having a proxy or VPN set up on your device may interfere with the Facebook app’s network connection. Disable any proxy or VPN settings and check if the app continues to crash.

To prevent network connection problems on the Facebook app, follow these suggestions:

  1. Keep your device’s operating system and the Facebook app up to date for compatibility with network protocols and security measures.

  2. Ensure sufficient storage space on your device to prevent performance issues that affect network connectivity.

  3. If you frequently experience network connection problems, consider switching to a more reliable internet service provider or contacting your current provider for assistance.

How to Fix Facebook App Crashes

If you’re tired of the constant frustration of the Facebook app crashing, I’ve got you covered. In this guide, I’ll show you effective ways to fix those annoying crashes. From simple tricks like restarting the app and updating it to more advanced methods like clearing cache and troubleshooting with hardware acceleration, we’ll explore it all. So say goodbye to those app crashes and enjoy a seamless Facebook experience once again. Let’s dive in!

Restart the App

Restarting the Facebook app is an effective way to resolve the crashing issue. Follow these steps to restart the app:

  1. Close the Facebook app completely by swiping it away from your recent apps.
  2. Open the app again after a few seconds.
  3. Check if the app is functioning properly now and if the crashing issue is resolved.
  4. If the app continues to crash, restart your device and then reopen the app.
  5. Make sure to install the latest version of the Facebook app on your device.
  6. If the app is not up to date, go to the app store, search for Facebook, and tap on “Update”.
  7. To clear the cache and data of the Facebook app, go to the Settings menu, then to Apps or Application Manager.
  8. From the list of installed apps, select the Facebook app, and tap on “Clear Cache” and “Clear Data”.
  9. Restart the app and check if the crashing issue is resolved.
  10. It is important to have a stable network connection. Check your Wi-Fi or mobile data settings and try again.
  11. If none of these steps work, uninstall the Facebook app and reinstall it to see if that resolves the issue.
  12. If the crashing issue still persists, report the problem to Facebook directly for further assistance.

By following these steps, you can restart the app and ensure that Facebook works seamlessly without any crashing issues.

Update the App


Update the App

When the Facebook app crashes, updating the app can resolve the issue. Follow these steps to update the app:

  1. Open the app store on your device.
  2. Search for the Facebook app.
  3. If an update is available, you will see an “Update” button. Tap it.
  4. The app will begin updating. Ensure you have a stable internet connection.
  5. Once the update is complete, reopen the Facebook app.

Updating the app ensures that you have the latest version, which may include bug fixes and improvements. Regularly updating your apps optimizes performance and compatibility with your device.

Clear Cache and Data

Clearing the cache and data of the Facebook app can resolve crashing issues. Follow these steps to clear cache and data:

1. Open the Settings menu on your device.

2. Scroll down and find the Apps or Applications menu.

3. Tap on Facebook in the installed apps list.

4. Select Storage or Storage & cache.

5. Tap on Clear cache to remove temporary files that may cause the app to crash.

6. If clearing the cache doesn’t solve the issue, go back to the same menu and tap on Clear data or Clear storage.

7. A warning message will appear, notifying you that all app data will be deleted. Confirm your selection.

8. After clearing the data, relaunch the Facebook app.

Clearing the cache and data can help in cases where the Facebook app is not functioning properly or experiencing frequent crashes. Clearing data will log you out of the app, and you will need to sign in again with your Facebook credentials.

Clearing the cache and data can often resolve issues related to corrupted or outdated files, providing a fresh start to the Facebook app. Regularly performing these steps ensures a smoother experience and prevents crashes caused by temporary files or data clutter.

Clearing cache and data is a recommended step if you are experiencing crashing issues with the Facebook app. It removes problematic files or data that may cause conflicts with the app’s functioning.

Check Network Connection

When the Facebook app crashes, it’s important to check the network connection. Follow these steps to verify the network connection:

1. Open your device settings.

2. Look for either the “Wi-Fi” or “Mobile Data” option, depending on your internet connection.

3. Make sure that Wi-Fi or Mobile Data is enabled and connected to a network.

4. If using Wi-Fi, check the signal strength.

5. If using Mobile Data, ensure that you have sufficient data allowance.

6. Test the network connection by opening a web browser or another app.

7. If the connection is slow or unreliable, try reconnecting to Wi-Fi or switching to a different network.

8. If you continue to experience network issues, don’t hesitate to contact your internet service provider for further assistance.

A stable network connection is vital for the Facebook app to function properly. Following these steps will help you identify and resolve any network connection problems that may be causing the app to crash.

Reinstall the App

To reinstall the Facebook app, follow these steps:

  1. Uninstall the app from your device. Go to your device’s settings, find the “Apps” or “Applications” section, and locate the Facebook app. Tap on it and select the option to uninstall.
  2. Go to your device’s app store, such as the Google Play Store or Apple App Store, and search for “Facebook“. Find the official Facebook app and download it again.
  3. Open the app and sign in with your Facebook account credentials.
  4. Allow the app to access the necessary permissions for it to function properly, if prompted.
  5. Depending on the device and app version, you may need to set up your preferences and privacy settings again.

Reinstalling the app can resolve issues caused by corrupted data or incomplete updates. It will provide you with a fresh installation of the app, ensuring that you have the latest version and bug fixes.

Fact: Reinstalling the app is a common troubleshooting step for various mobile applications, not just Facebook. It can often fix crashing issues and improve overall app performance.

Troubleshoot with Hardware Acceleration

1. To troubleshoot any issues with the Facebook app, open the Facebook app.

2. Tap the menu icon in the top-right corner and access settings.

3. Scroll down and tap “Settings & Privacy.”

4. Tap “Settings.”

5. Scroll down and tap “Advanced Settings.”

6. Look for “Hardware Acceleration” and toggle it on.

7. Enabling hardware acceleration is a great way to troubleshoot any issues with the app’s performance and stability by utilizing your device’s resources.

8. If you still experience crashes, you can toggle off hardware acceleration using the same steps.

9. Troubleshooting with hardware acceleration is an effective method to resolve issues related to graphical rendering and performance.

Consider the following suggestions to further enhance your Facebook app experience:

By following these steps and suggestions, you can effectively troubleshoot any hardware-related issues with the Facebook app and prevent future crashes.

Report the Issue to Facebook

To report the issue to Facebook, simply follow these steps:

1. Begin by opening the Facebook app on your device.

2. In the top right corner of the screen, tap on the menu icon, which consists of three horizontal lines.

3. Scroll down until you find the “Help & Support” option, then tap on it.

4. Look for and select “Report a Problem.”

5. From the available options provided, choose the specific problem that you are currently experiencing, such as app crashes or other technical issues.

6. Follow the on-screen instructions carefully to provide as much detailed information as possible about the issue.

7. If prompted, don’t forget to include additional details or screenshots in order to assist Facebook in fully understanding the problem.

8. To formally report the issue, tap on either “Submit” or “Send.”

When describing the problem, it is important to be specific and provide relevant information. If you have encountered any error messages or codes, make sure to include them. Mention any troubleshooting steps that you may have already attempted.

Please keep in mind that due to the high volume of reports, Facebook may take some time to respond or resolve the issue. By reporting the issue, you are assisting Facebook in identifying and fixing problems within their app, which ultimately leads to a better user experience for everyone.

Alternative Facebook Browsing Options

Looking for alternative ways to browse Facebook without constantly dealing with app crashes? Say no more! We’ve got you covered with two fantastic options. Dive into the world of Facebook Mobile Website – a seamless and lightweight experience that keeps you connected on the go. Or, explore the realm of Facebook Lite App – the perfect solution for enjoying Facebook’s features, even in low connectivity areas. Get ready to discover new and reliable ways to stay connected with your friends and newsfeed hassle-free!

Using Facebook Mobile Website

Using the Facebook mobile website is a convenient and reliable way to stay connected to Facebook without the app. Here are some benefits and considerations when using the mobile website:

  1. Convenience: By using the Facebook mobile website, users can easily access their accounts, browse their newsfeed, messages, and notifications directly from their mobile browsers.
  2. Compatibility: The mobile website is compatible with various devices and operating systems, ensuring that users can access Facebook from their preferred devices.
  3. User-Friendly Interface: With a streamlined interface, the mobile website provides an easy and intuitive navigation experience for users.
  4. Storage Space: Opting for the mobile website saves valuable device storage, as there is no need to download and install the Facebook app.
  5. Data Usage: The mobile website consumes less data compared to the app, making it a suitable choice for users with limited data plans.
  6. Updates: Facebook regularly updates the mobile website with new features and improvements, ensuring that users have access to the latest functionalities.
  7. Security: The mobile website follows Facebook’s stringent security measures to protect users’ personal information and data, providing a secure browsing experience.

Incorporating the use of the Facebook mobile website into your routine offers a seamless and uninterrupted way to connect with friends and family on Facebook, without the worry of app crashes.

Using Facebook Lite App

Using the Facebook Lite app can be beneficial if you frequently encounter crashes with the regular Facebook app. Here are the advantages of using the Facebook Lite app:

By utilizing the Facebook Lite app, you can enjoy a more stable and reliable Facebook experience, even if you encounter frequent app crashes. It is an excellent solution for users who prioritize efficiency and performance on their mobile devices.

Preventing Facebook App Crashes in the Future

Tired of dealing with constant crashes on your Facebook app? Don’t worry, we’ve got you covered! In this section, we’ll uncover practical ways to prevent future app crashes and ensure a smoother Facebook experience. From staying on top of app updates to optimizing your device’s storage, and maintaining a stable network connection, we’ll share valuable insights to keep those pesky crashes at bay. So, let’s dive in and keep our Facebook browsing seamless and hassle-free!

Regularly Update the App

Regularly updating the Facebook app is crucial for smooth functioning and crash prevention. Follow these steps to regularly update the app:

1. Open the App Store or Play Store.

2. Search for “Facebook.”

3. If there’s an update available, tap the “Update” button.

4. Wait for the update to download and install.

5. Open the Facebook app once the update is complete.

Regularly updating the app fixes bugs, improves performance, and adds new features. It also keeps your app secure with the latest security patches.


I used to experience frequent crashes while using the Facebook app on my phone. Frustrated, I followed a friend’s advice and started regularly updating. Surprisingly, the crashes significantly reduced. Now, I check for updates habitually. It enhances my user experience and lets me enjoy the latest features and improvements by Facebook. Regular updates have become vital for my device maintenance routine.

Free Up Device Storage

Freeing up device storage is essential to prevent Facebook app crashes. To achieve this, follow these steps:

– Delete apps and files: Get rid of unused apps and files on your device to create more storage space. To do this, go to your device settings and select “Apps” or “Storage“.

– Clear app cache: Over time, app cache can accumulate and take up valuable storage space. To clear it, navigate to your device settings, find the “Apps” or “Applications” section, select the Facebook app, and clear its cache.

– Transfer media files to external storage: Move photos, videos, and other media files from your device’s internal storage to an external storage device like an SD card or cloud storage. This will help you free up space.

– Use streaming services: Instead of downloading and storing music or videos on your device, consider using streaming services such as Spotify or Netflix. This will help reduce the storage space used by media files.

– Remove unnecessary app data: Certain apps store large amounts of data on your device, taking up a significant portion of storage space. Access your device settings, select the “Apps” or “Applications” section, locate the Facebook app, and delete any unnecessary data.

Maintain Stable Network Connection

Maintaining a stable network connection is crucial to prevent the Facebook app from crashing. Here are tips to ensure a reliable network connection:

1. Use Wi-Fi or a Stable Cellular Connection:

Connect to a stable Wi-Fi network or ensure a strong cellular signal. A weak or unstable network can cause the app to crash.

2. Keep Your Network Hardware in Good Condition:

Regularly maintain and update your network hardware, such as routers and modems. Ensure they are functioning correctly and compatible with your device.

3. Close Background Apps and Downloads:

Running multiple apps and downloading large files simultaneously can strain your network connection. Close unnecessary apps and pause downloads while using the Facebook app.

4. Avoid Network Congestion:

High network congestion can result in slow and unstable connections. Use the Facebook app during off-peak hours or in areas with less network traffic to maintain a stable connection.

5. Check for Software Updates:

Keep your device’s operating system and Facebook app updated to the latest version. Software updates often include bug fixes and improvements that can enhance app stability.

Remember, maintaining a stable network connection is crucial for a smooth Facebook app experience. By following these tips, you can minimize the chances of the app crashing due to network issues. Stay connected and enjoy uninterrupted browsing on Facebook.

[Source: Technipages](

Frequently Asked Questions

Why is my Facebook app crashing on my Android device?

There could be several reasons why your Facebook app is crashing on your Android device. One possible cause is an outdated version of the app, which can result in glitches and errors. Another reason could be storage issues, where the cache data of the app is taking up too much memory. Disabled permissions for the Facebook app or a slow Wi-Fi connection can also lead to improper functioning and crashes.

How can I fix the Facebook app crash issue on my Android device?

To fix the Facebook app crash problem on your Android device, you can try several troubleshooting steps. First, check the Facebook server status to ensure that it is not experiencing any issues. You can also try restarting the Facebook app or restarting your Android device. Updating the Facebook app and clearing its cache can also help resolve the issue. Enabling necessary permissions for the app and disabling battery saver mode are other potential solutions. If all else fails, you may need to reinstall the Facebook app or update your Android device’s operating system.

Why does my Facebook app keep crashing on my low-end Android phone?

If your Facebook app keeps crashing on your low-end Android phone, it could be due to several factors. One possible reason is the lack of free space on your device, which can impact its performance and cause apps to crash. Outdated operating systems or the Facebook app itself can result in crashes. Weak cellular or Wi-Fi internet connections can also contribute to the problem. It’s recommended to free up space on your device, update your operating system and the Facebook app, and ensure a stable internet connection to prevent the app from crashing.

What should I do if the Facebook app is still crashing or not working?

If the Facebook app is still crashing or not working despite trying the previous solutions, there are a few alternatives you can consider. Try accessing Facebook through a browser instead of the app. You can also try using the Facebook Lite app, which is designed to use less memory and internet bandwidth. These alternatives may provide you with a stable Facebook experience if the app continues to crash.

How do I clear the cache of the Facebook app on my Android device?

To clear the cache of the Facebook app on your Android device, follow these steps:

  1. Go to the “Settings” on your Android device.
  2. Select “Apps” or “Applications” from the options.
  3. Scroll down and find “Facebook” in the list of installed apps.
  4. Tap on “Facebook” and then tap on “Storage.”
  5. Click on “Clear Cache” to remove the cache data of the Facebook app.

How can I update the operating system of my Android device?

To update the operating system of your Android device, follow these steps:

  1. Go to the “Settings” on your Android device.
  2. Scroll down and find “System” or “About Phone” from the options.
  3. Tap on “System Updates” or “Software Update.”
  4. If an update is available, click on “Download” and then “Install.”
  5. Follow the on-screen instructions to complete the operating system update.

SmartHomeBit Staff