Schlage Lock Not Working? Here’s What To Do

By SmartHomeBit Staff •  Updated: 12/25/22 •  5 min read

The lock on your door is one of the first lines of defense against intruders.

Schlage provides electronic locks with deadbolts, permitting advanced security without the hassle of a key.

Unfortunately, there are moments when your Schlage lock might not work.

Read on to learn more about what you can do to fix this issue.


Incorrect Installation 

The installation process is critical for the Schlage Lock to work correctly.

If something goes wrong in the setup, the lock may not open or keep the right people out of your home.

If you think improper installation is the cause of your troubles, we recommend unscrewing the device from your door and pulling out your manual again.

Once you have the equipment off the wall and the manual out, take your time and install the Schlage Lock.

You can also bring in a professional to complete the process if the first time didn’t go very well.

When it’s back on the wall, unlock your home again.

If it doesn’t work, you may have another issue.


Vacation Mode

Vacation mode is a practical tool for Schlage owners.

On a trip, you can disable all access codes and permit entry only for those who have permission while you are away.

You can manage everything from your phone and relax as the lock cares for your home.

Many people forget to take their lock out of Vacation mode when they return from a trip.

To deactivate, you should:

It won’t take long to push out of Vacation mode.

If your lock is in Vacation mode, look at the manual.

Every lock might have a different set of instructions, so take care.


Schlage Lock Isn’t Working? Here’s What To Do


Dead Batteries

Dead batteries are one of the biggest reasons for technological failure.

If your product was working and has suddenly stopped responding, dead or dying batteries could be the issue.

Remove the system and check the batteries.

If there is an issue with them, replace the batteries right away.

If the new batteries don’t fix the situation, there is something else wrong with the security.


Incorrect User Code

Sometimes, the trouble is something as simple as inputting an incorrect user code.

When you punch in the same code day in and day out, it’s easy to mess it up if you have one day off.

When the wrong code goes into the system, the user can’t get in. 

Slow down and take your time typing in your user code.

It’s easy to mess up this simple number, making it impossible to access your home.

Many people speed through the process, assuming they will get the number right, and mess up.

Say each number as you type to ensure you have your code down.

If you forgot it, reset the numbers.


Enabled Lock Override

Lock override is a useful benefit in Schlage locks.

It permits users to unlock the lock with a key if there is a situation where the individual must get into the room faster.

If you type your code into the system and it doesn’t work, the lock override may be in full gear.

You must override this setting to use the keypad again.

Remove the battery cover and take the battery out of the case.

Locate the lockout area and reset the system.

Once you replace the battery cover, your Schlage Lock will work again.


In Summary

Schlage Locks are one of the best products for those looking to secure their homes.

Although they operate well in most cases, some things can go wrong.

These locks might be in lock override, Vacation mode, or have dead batteries.

To access your home, we recommend fixing the lock as soon as possible.

If you want to feel safe in your home, a quality lock is a must.

Although there are ways Schlage Locks can stop working, the benefits far outweigh the negatives.

It’s simple to fix any issues by yourself.

There are plenty of professionals who know how to work their way around a stubborn Schlage Lock.


Frequently Asked Questions

H3: How do you reset a Schlage lock?

If your Schlage lock doesn’t work, a reset may be necessary.

It isn’t too complicated to reset the lock system.

Once you know how to do it, it will be simple to repeat.

First, locate the factory preset code and open the lock housing.

Disconnect the battery, clear the lock codes, and hit the reset button.

Then, put every back the way it was, and attempt to use the system again.

H3: How do you know when a Schlage battery is low?

Schlage locks have batteries that can last up to five years, some even longer with proper care.

Eventually, it’s a necessity to change the batteries in the system or it will stop working.

The system makes it pretty clear when that time approaches.

If there is a red flashing light when no codes have been put in, the Schlage battery is low.

It’s best to replace it sooner rather than later to avoid trouble.

H3: How long does a Schlage lock last?

A Schlage lock can last at least five years, depending on how well you take care of the product.

It is a sturdy product, meant to last.

The warranty also makes a large difference with the product.

The better the warranty, the longer you can keep your Schlage lock in use.

SmartHomeBit Staff