Texts Going to Old Phone? Here’s Why

By SmartHomeBit Staff •  Updated: 06/25/23 •  20 min read

Table of Contents

Issue of texts going to old Apple phones after switching to a new Samsung phone

Switched to a Samsung phone? Some users have had their text messages go to their old Apple phones. Frustrating! That’s because of how operating systems and devices handle texts.

The texts that were with the Apple device are still linked. When someone sends a text to the user’s number, it goes to the old Apple instead of the Samsung.


  1. Remove the SIM from the Apple phone and visit the cellular provider. This will route incoming text messages to the Samsung.
  2. Also, disabling chat features on both devices can help avoid texts going to the Apple.

To make sure texts go to the Samsung, users need to take these steps. Then they can enjoy the benefits of the new phone.

Solution: Removing the SIM card and visiting the cellular provider

Removing the SIM card is the go-to solution to stop text messages from going to your old Apple phone after switching to a Samsung. Here’s how:

  1. Turn off both phones.
  2. Locate the tray on the Apple and open it with an appropriate tool or a paperclip.
  3. Take out the SIM card and set it aside.
  4. Insert the SIM card into the tray of the Samsung, properly aligned.
  5. Close the tray securely.
  6. Power on the Samsung.

This should make sure texts are not sent to the old device.

In addition, talk to your cellular provider. They can help with updating settings related to the switch. They can also provide guidance if there are any complications.

It’s important to both remove the SIM and contact the provider, as they can resolve text messaging issues and make the transition between devices smoother.

Switching Android phones won’t make you get texts from your ex!

Issue of texts going to old Android phones after switching to a new device

Switching to a new device can lead to texts being sent to old Android phones. Missed notifications and communication breakdowns can be avoided by disabling chat features on both the old and new devices. This makes sure messages are received on the right device. Poor network connection or coverage can also cause texts to go to the old phone. Moving to an area with better network coverage can help with this. Before changing devices, users should take note of important passwords and contacts. Researching the differences in operating systems between the old and new devices may also help with compatibility issues.

Solution: Disabling chat features on both old and new devices

Disable chat features on both your old and new devices – that’s the way to fix the problem of texts going to the wrong phone when you switch phones. In 3 easy steps, you can make sure your texts arrive safely on your new device.

  1. Step 1: On the old device, go to the settings menu and look for the chat feature settings. This might be different, depending on the operating system and messaging app you use.
  2. Step 2: Find the chat feature settings and turn them off by toggling the option. This will stop incoming text messages from being sent to your old phone.
  3. Step 3: Do the same on your new device. This will make sure all texts are sent directly to the new device.

Remember: disabling chat features may be different depending on the messaging app or platform you have. Check the official documentation or support resources from your device maker or messaging app developer, for instructions tailored to your specific situation.

So, disable chat features to stop texts going to the wrong phone after a switch. This will provide a smooth transition and avoid any confusion or missed messages.

Common reasons for not receiving texts on new phones

When it comes to receiving texts on new phones, there could be common reasons causing frustration. From poor network connections to the need for a reboot, outdated systems, or even blocked contacts. Let’s explore these issues in detail and uncover potential solutions.

Poor network connection

Having a poor network connection can cause issues with getting text messages on a new phone. This can be really irritating and lead to missed or delayed communication. It’s essential to comprehend the reasons and how it can be solved.

  1. Ensure you’re in an area with good network coverage. Weak signal strength or limited coverage can result in a poor network connection. Move to a spot with stronger signal.

  2. Restart your phone. It refreshes the network connections and helps in signal reception.

  3. Update your device and messaging app. Outdated software or messaging apps could be the cause of a poor connection. Keeping them up-to-date optimizes them for the latest tech and can improve network connectivity.

There could be other causes too, such as having a full cache in the messaging app or using an outdated device that may not support certain features.

By taking the right steps, like moving to a place with better network coverage, restarting the phone, and keeping devices updated, users can overcome issues related to poor network connection when switching to a new phone.

Solution: Moving to a location with better network coverage

Relocating to a spot with better network coverage is an effective solution to the issue of texts not being received on new phones. Check for areas near windows or open spaces with strong signals. Wi-Fi calling and Wi-Fi Assist features can also enhance connectivity. Contact your service provider for advice on areas with strong coverage.

Moving may not be possible for everyone. Personal circumstances, work, and other commitments may restrict relocation. Explore alternative solutions if this is the case.

Understand the limitations and possibilities that come with various locations and their respective networks. Keep up-to-date on network enhancements in your area and consult your cellular provider for guidance on optimizing network connectivity.

Historically, some folks have had trouble getting texts due to insufficient coverage. Technology advances and networks expanding mean improvements have been made. Maximize access to optimal network coverage whenever possible.

Rebooting the phone is like giving it a little CPR, just without the mouth-to-mouth.

Need to reboot the phone

Rebooting your phone can be a great way to fix the issue of no texts coming through on your new device. This means restarting it, which can help clear any software issues causing the problem. It refreshes the system and restarts processes, potentially fixing any glitches or bugs affecting text message reception.

Here’s how to reboot your phone and solve not receiving texts:

  1. Locate the power button and press and hold it until a menu appears.
  2. Choose the option that says “Restart” or “Reboot.”
  3. Allow the phone some time to complete the process – usually takes a minute or two.
  4. Check if you’re now able to receive texts.

Rebooting can often solve problems, but other causes might be at play. It could be an update to your OS or messaging app, or blocked contacts in your messaging settings. It’s important to explore all possible solutions when facing issues with texts going to old phones.

Rebooting the phone can fix text message issues and remind it who’s boss!

Solution: Restarting the phone to fix the issue

Restarting the phone helps fix text-sending issues. It is quite simple, yet effective.

Give your phone a makeover! Update the system and apps. This will avoid it from getting stuck in the ‘mullet’ of texting.

Outdated system or apps

Out-of-date systems/apps could cause messages going to old phones. Update both device and messaging app regularly for smooth communication.

Network connection weak? That can lead to delays or no delivery of texts! Be in an area with strong network coverage.

Reboot phone to fix any temporary glitches.

Check blocked contacts and unblock them to receive all texts.

Before switching devices, memorize passwords and keep a record of important contacts. Research differences between operating systems to understand potential challenges.

Disable iMessage/chat features on the old device before switching.

Full cache in messaging app or outdated device could also cause issues.

Solution: Updating the device and messaging app

  1. Check for system updates. Look for bug fixes and improvements.
  2. Update the messaging app. Visit the app store. Improve performance.
  3. Clear the cache. Go to settings. Navigate to apps. Select clear cache.
  4. Reset network settings. Make sure you have credentials. Go to settings. Find network or connectivity settings. Select reset option.
  5. Contact technical support. Get specific troubleshooting steps.

Also, consider other factors like network connection, contact settings, and device compatibility. Follow a holistic approach for texts to go to the new phone.

Blocked contacts

Blocked contacts can cause messages not to reach your device. Check if any of your contacts are blocked. Unblock them, to receive all messages. To do this, access the messaging app settings. There should be an option related to blocking. Select this and review the list of blocked contacts. Unblock any that shouldn’t be blocked. Now, text messages should reach your new phone.

Blocking a contact does not stop them from sending messages. They won’t know their messages aren’t being delivered. Therefore, it’s essential to manage blocked contacts. Unblock necessary contacts. Ensure that all text messages are received on the new phone.

Unblocking contacts is key to receiving texts on your new phone. Don’t be ghosted by your own contacts. Manage and unblock necessary contacts for smooth communication.

Solution: Checking and unblocking contacts if necessary

Ready to prevent texts from lingering on your old phone? Here’s what you need to do:

  1. Check permissions: Make sure you’re allowed to unblock and manage contacts.
  2. Launch messaging app: Open the messaging application.
  3. Access contact settings: Look for the option to manage contacts in the settings/options menu.
  4. Find blocked contacts: See which contacts are blocked.
  5. Unblock contacts: Pick the contacts you want to unblock and do it.
  6. Confirm changes: Save any changes and exit the settings/options menu.

Note: Depending on your device, the steps may vary; so, consult user manual or online resources for more details.

By taking advantage of this solution, you can be sure that important messages will be received from blocked contacts without any hiccups.

Preventative measures and additional considerations

Before switching devices or if you’ve been experiencing issues with receiving text messages, it’s crucial to take preventative measures and consider other possible reasons for this inconvenience. In this section, we will discuss the steps and precautions you can take before switching devices, as well as explore various factors that could be causing the problem of not receiving text messages.

Steps to take before switching devices

Before switching devices, follow these steps:

  1. Memorize passwords and keep a record of essential contacts.
  2. Research any differences in operating systems.
  3. Disable iMessage or chat features on the old device.
  4. Backup data.
  5. Transfer SIM card and contact cellular provider.

Don’t forget to consider factors such as network connection, device updates, and contact settings. Clearing the cache in your messaging app also helps. Avoid the inconvenience of texts going to your old phone by following these steps – it’s more fun than watching paint dry!

Memorizing passwords and keeping a record of important contacts

Memorizing passwords is key for a successful transition between devices. It provides security and streamlines the login process. Plus, having a record of important contacts ensures communication stays open.

Other factors to consider include:

These steps help users switch devices without complications or inconvenience.

Researching differences in operating systems

Researching the differences between operating systems is a must during upgrades. We can create a table to compare the significant aspects of various operating systems. This table should include columns such as:

Breaking down the info in an orderly way helps users to quickly contrast the advantages and disadvantages of each system, and then make a selection based on their needs and preferences.

It’s worth noting that each system has its advantages and limitations. For example, iOS from Apple offers a smooth user experience with a focus on safety and simplicity. On the other hand, Android provides more customization options and a wider range of apps. Knowing these individual characteristics can help users pick an operating system that fits their requirements.

Apart from researching the differences between operating systems, it is also significant to take into account other elements like network connection, device updates, and contact settings. These can affect text message reception on new devices. So, it’s better to address these points along with exploring the dissimilarities between operating systems before switching.

Disabling iMessage or chat features on the old device

  1. To stop iMessage or chat features on your old device, follow these five easy steps.
  2. Open the settings.
  3. Find and tap “Messages” or “Chat Features”.
  4. Toggle off the switch.
  5. Enter Apple ID password if necessary.

Now, you won’t get text messages anymore on the old device.

This ensures texts go to the intended device, without confusion. Disabling these features means you may lose sync or advanced features in messaging apps. However, this saves you from missing out on important texts when switching devices.

To upgrade your phone and texting game, disable iMessage or chat features on the old device. Follow these steps and you can transition to your new device easily!

Other reasons for not receiving text messages

Texts not being received could be caused by many different factors, aside from what was mentioned before. This could also be why texts are going to old phones when changing devices. To fix this, other reasons must be taken into consideration.

– Full messaging app cache: A full cache could keep new texts from coming through. Clearing the cache often can make sure incoming messages don’t get blocked or delayed.

– Outdated device: Older devices might not work well with texts, especially if they have outdated systems or apps. Updating both the device and messaging app can help.

– Network issues: Poor network connection can stop new texts from arriving. Move to a better spot or talk to your cellular provider for help.

– Blocked contacts: Blocked contacts’ texts won’t be received. Check and unblock them for all incoming texts.

These reasons should be thought about to fix any issues related to texts going to old phones when switching devices. By doing this, disruption caused by missed messages can be minimized.

However, there could be other factors that contribute to text messages not being received, depending on the person’s situation. It is important to investigate and address any other causes based on their own circumstances.

Letting your messaging app’s cache clean itself is a way to make sure no old texts sneak into your new phone’s inbox.

Full cache in the messaging app

The messaging app’s cache can become full over time. This can lead to issues like delayed or missing text messages. To fix this, regularly clear the cache. It doesn’t delete conversations or contacts, only temporary files. For a more comprehensive solution, use a third-party utility or built-in system tools. To prevent this in the future, perform routine maintenance and keep your device updated. Outdated devices may cause missing texts and make you feel like a time-traveler!

Using an outdated device

An outdated device may not have the right hardware or software to process incoming texts. This can mean delays, missing messages, or even a complete inability to receive them. It may also not support newer messaging protocols or features, causing compatibility issues.

Additionally, there are security risks with an outdated device. It may not have the latest security patches and updates, making it vulnerable to attacks or malware. This can put the user’s info and ability to receive important texts at risk.

Upgrade your device! Don’t let old phones stop your text messages from getting through.


In conclusion, let’s recap the solutions to the issue of texts going to old phones, while considering the importance of network connection, device updates, and contact settings. Additionally, we’ll discuss the advantages of upgrading to a new device. By implementing these measures, you can ensure a smooth and efficient communication experience without the inconvenience of outdated technology.

Recap of solutions to resolve the issue of texts going to old phones

To switch from an old Apple or Android phone to a new one, it’s important to take steps to ensure texts are received on the new device. Here are some steps you can follow:

1. Start by removing the SIM card from the old phone and visiting the cellular provider to transfer the SIM card to the new device.

2. Disable chat features on both devices to ensure that messages are not being sent to the old device.

3. If you’re experiencing a poor network connection, try moving to a place with better coverage or reboot your phone if needed.

4. Keep your new device and messaging app up-to-date to ensure compatibility and minimize potential issues with receiving texts.

5. Periodically check and unblock contacts if needed to make sure messages are not being blocked or filtered.

6. Take preventative measures by memorizing passwords, keeping a record of important contacts, and researching any differences in operating systems between your old and new devices.

7. Disable iMessage/chat features on the old device to avoid any messages being routed to that device instead.

8. If you’re still experiencing issues with receiving texts, it could be due to a full cache in the messaging app or using an outdated device. Clear the cache in the messaging app or consider upgrading to a newer device.

9. Pro Tip: Regularly update your device and messaging app to stay current with any fixes or improvements that may address potential issues with receiving texts.

By following these steps, you can ensure a smooth transition and continue receiving texts on your new device.

Importance of considering network connection, device updates, and contact settings

Network connection, device updates, and contact settings are key for a smooth texting experience on new phones. Stable connection ensures messages transmit without delay. Regular updates are required to help apps and networks perform better. Plus, contact settings must be exact, as blocked contacts can stop messages reaching the recipient.

Updates help reduce risks of tech issues and compatibility problems. It’s important to check these aspects to guarantee a hassle-free texting experience. Other factors can affect message reception, like too much cache in the messaging app. Clear the cache to prevent this. Outdated devices may also cause compatibility issues. Therefore, users should consider upgrading if persistent issues occur.

In conclusion, network connection, device updates, and contact settings are essential for text messaging on new phones. Regularly check the system and contact settings to reduce problems with message delivery.

Final thoughts on upgrading to a new device

Switching to a new device can be a thrilling and beneficial choice. Still, it’s important to think about some things to make sure the transition is seamless. An important factor to consider is text messages sent to old devices. This can cause trouble, but there are solutions.

Take Apple to Samsung, for example. Texts may still show up on the old phone. To fix it, remove the SIM card and visit the cellular provider. Move the SIM card to the new device or update settings with the provider, and texts will be sent to the correct phone.

If switching from an old Android phone, disable chat features on both the old and new devices. This will make sure messages are routed to the new phone.

Network connection can also be an issue. Find a place with better coverage and restart the new phone. Outdated systems and apps can block texts from reaching the new phone. Update the device and messaging app, and check for any blocked contacts.

Before switching, there are several steps to take. Remember passwords and record contacts. Research differences in operating systems and disable iMessage on the old device. Also consider a full cache in the messaging app and updating to a newer device.

In conclusion, upgrading to the latest device can be exciting and beneficial – but it’s important to handle the transfer of texts properly to avoid hassle. Following the right steps, considering network connection, updating systems and apps, and taking preventive measures can ensure a successful transition and make sure you get your messages on the new device.

FAQs about Texts Going To Old Phone

FAQ 1: Why are my text messages still going to my old phone?

Answer: There can be multiple reasons why text messages are still going to your old phone. One possibility is that the internet-based messaging services, such as iMessage on iPhone or RCS on Android, are tied to the account signed into the device rather than the SIM card. If your phone number is still registered with the old phone, it can lead to message interference and texts being sent elsewhere.

FAQ 2: How can I prevent text messages from going to my old iPhone?

Answer: To stop messages from going to your old iPhone, you can follow these steps:
1. Go to Settings on your iPhone.
2. Select Messages and then tap on Send & Receive.
3. Tap on your Apple ID and choose “Sign Out.”
4. You should also sign out of FaceTime and go to Settings > FaceTime and tap on your Apple ID to sign out.
By signing out of these accounts, you can ensure that messages are not being delivered to your old iPhone.

FAQ 3: How can I stop text messages from going to my old Android phone?

Answer: To prevent messages from going to your old Android phone, such as a Google Pixel, you can disable Chat Features by following these steps:
1. Open the Messages app on your Android phone.
2. Tap on the three dots to access the settings.
3. Go to Settings > Chat Features.
4. Disable “Chat Features” by tapping on the option.
By disabling Chat Features, you can ensure that text messages will be delivered to your new device instead.

FAQ 4: What can I do if I’m not receiving text messages on my new phone?

Answer: If you’re experiencing the issue of not receiving text messages on your new phone, you can try the following troubleshooting steps:
1. Ensure that you have a good network connection by moving to a location with better network coverage.
2. Reboot your phone by turning it off and on again.
3. Update your device’s operating system and messaging app to the latest versions.
4. Check if any contacts are blocked and unblock them if necessary.
5. Disable iMessage or chat features on the old device if you previously used an iPhone or Android with chat services enabled.
6. Clear the cache of your messaging app.
By following these steps, you can resolve common issues causing the non-receipt of text messages.

FAQ 5: How can I transfer text messages from my old phone to my new phone?

Answer: The process of transferring text messages from your old phone to your new phone depends on the specific devices and operating systems involved. However, generally speaking, you can use methods such as backup and restore options, third-party apps, or cloud-based services to transfer your text messages. It is recommended to consult the user manuals or support resources of your specific devices to find the most suitable transfer method.

FAQ 6: What should I do if I’m still experiencing issues with text messages after switching phones?

Answer: If you’re still encountering problems with text messages after switching phones, there are a few additional steps you can take:
1. Visit your cellular provider and bring both your new phone and the old phone with you. They may be able to assist with troubleshooting the issue.
2. Ensure that you have correctly linked your phone number to the new device, as this can sometimes cause incompatibility issues.
3. If you recently switched to a different cell phone carrier, check for any service disruptions or configuration changes that may be affecting text message delivery.
4. Consider putting your phone in Airplane mode for a few seconds and then turning it off again to refresh the signal bars and reconnect to the network.
By trying these steps, you can further troubleshoot and resolve any lingering text-related issues.

SmartHomeBit Staff