How to Transfer Ring Doorbell to New Owner: A Step-by-Step Guide

By SmartHomeBit Staff •  Updated: 08/06/23 •  14 min read

First Section:

Transferring ownership of a Ring Doorbell to a new owner is a simple process that requires a few key steps.
Whether you are gifting or selling your Ring Doorbell, it’s important to ensure a smooth transition for the new owner.
These steps will guide you through the process of transferring the Ring Doorbell to a new owner.

Step 1: Remove the Ring Doorbell from Your Account

The first step is to dissociate the Ring Doorbell from your Ring account.
This ensures that the new owner can set it up as a fresh device without any complications or access to your personal information.

Step 2: Prepare the Ring Doorbell for the New Owner

Before handing over the Ring Doorbell, it’s essential to reset it to its default factory settings.
This erases any stored data or settings and prepares it for the new owner to set up as their own device.

Once you have completed these steps, you can transfer the Ring Doorbell to the new owner.
It’s important to provide them with certain information to ensure a smooth setup process.

What Information Should You Provide to the New Owner?

To assist the new owner in setting up the Ring Doorbell successfully, there are specific details you should share with them. These include:

What Should the New Owner Do After Receiving the Ring Doorbell?

Upon receiving the Ring Doorbell, the new owner should follow these steps to complete the setup process:

  1. Create a New Ring Account: If they don’t already have one, the new owner should create a Ring account to associate the Ring Doorbell with their personal information and preferences.
  2. Set Up the Ring Doorbell in the New Location: Following the setup instructions, the new owner should install and configure the Ring Doorbell in their desired location, ensuring it is connected to their Wi-Fi network.

Common Issues and Troubleshooting

In case any issues arise during the setup or use of the transferred Ring Doorbell, there are a couple of common issues that can be addressed:

By following these steps and providing necessary information, the transfer process will be seamless, allowing the new owner to enjoy the benefits of the Ring Doorbell hassle-free.

How to Transfer Ring Doorbell to a New Owner?

So you’ve decided to transfer your Ring Doorbell to a new owner, but you’re not sure where to begin. Well, fear not! In this section, we’ll guide you through the process of transferring your Ring Doorbell to its new owner smoothly. First, we’ll show you how to remove the Ring Doorbell from your account, ensuring a clean break. Then, we’ll walk you through the steps to prepare the Ring Doorbell for its new owner, so they can start enjoying its benefits right away. Let’s dive in and make the transition seamless!

Step 1: Remove the Ring Doorbell from Your Account

To remove the Ring Doorbell from your account, follow these steps:

Step 1: Open the Ring app on your smartphone or tablet.

Step 2: Select the Ring Doorbell device you want to remove.

Step 3: Go to the device settings.

Step 4: Scroll down and tap on the “Remove Device” option.

Step 5: Confirm the removal by tapping on “Remove” when prompted.

Step 6: Wait for the app to remove the device from your account.

Step 7: The Ring Doorbell is now successfully removed from your account.

Step 2: Prepare the Ring Doorbell for the New Owner

To properly prepare the Ring Doorbell for the new owner, carefully follow the following steps:

2. Start by gently unscrewing the Ring Doorbell from its current location.

5. Take a soft cloth and thoroughly clean the Ring Doorbell, ensuring that you remove any dirt, dust, or debris that may have accumulated.

3. Reset the Ring Doorbell back to its original factory settings by holding down the reset button for a continuous 15 seconds.

1. Replace the current batteries with brand new ones, ensuring that they are properly inserted and securely in place.

8. Take a close look at the Ring Doorbell‘s wiring, checking for any signs of damage or loose connections. If any issues are detected, it is highly recommended to seek assistance from a professional.

7. Confirm that all essential components of the Ring Doorbell are intact. This includes verifying the presence of the mounting bracket, screws, and any additional accessories.

4. For added protection during transportation, it is crucial to securely package the Ring Doorbell using bubble wrap or other suitable materials that can prevent potential damage.

2. Remember to provide the new owner with detailed instructions on how to set up the Ring Doorbell. This should include guidance on connecting it to Wi-Fi and installing the Ring app on their smartphone.

Pro-tip: Before handing the Ring Doorbell over to its new owner, it is advisable to conduct a thorough test to ensure that it is functioning correctly. This will provide the new owner with peace of mind and minimize the risk of any future issues.

What Information Should You Provide to the New Owner?

When transferring your Ring Doorbell to a new owner, it’s crucial to ensure that you provide them with all the necessary information. In this section, we’ll go over the key details you need to share. From the specific model and version of your Ring Doorbell to the essential serial number, we’ll cover it all. We’ll provide instructions on how to set up the Ring Doorbell for seamless integration into their home security system. So, let’s dive in and make the transition smooth for both parties involved!

Ring Doorbell Model and Version

When transferring a Ring Doorbell, it is crucial to provide the new owner with detailed information about the model and version of the device. This information is essential in helping them understand the various capabilities and features that come with the Ring Doorbell they will receive. You can find the model and version either on the device itself or in the Ring app.

Knowing the specific model and version becomes even more important if the new owner has particular preferences. For instance, if they are interested in advanced motion detection or enhanced video resolution, they can simply check the model and version to ensure it meets their requirements.

Having knowledge of the model and version is also beneficial for troubleshooting purposes. Whether the new owner encounters any issues or needs to contact customer support, providing the model and version information can significantly expedite the resolution process.

By ensuring that the new owner receives the information regarding the Ring Doorbell model and version, you are empowering them with all the necessary details to fully utilize and enjoy their new device.

In 2012, James Siminoff introduced the Ring Doorbell, marking a pivotal moment in the realm of home security. This invention completely transformed the way homeowners safeguard their residences. The original model, known as Ring Doorbell 1, offered the remarkable ability to visually and audibly communicate with visitors at the doorstep, even when one was away from home. Since its inception, Ring Doorbells have consistently evolved with the integration of new features and improvements, such as enhanced video quality, efficient motion detection, and seamless integration with smart home systems. Presently, the Ring Doorbell range encompasses a diverse assortment of models and versions, tailored to meet the unique needs and preferences of homeowners, thereby providing them with unrivaled peace of mind and unparalleled convenience.

Serial Number of the Ring Doorbell

When transferring the Ring Doorbell, it is important to provide the new owner with the serial number of the device. The serial number is necessary for both registration and troubleshooting purposes.

In order to find the serial number, follow these steps:

  1. Open the Ring app on your smartphone.
  2. Locate and tap on the Ring Doorbell device that is linked to your account.
  3. Access the “Device Details” or “Settings” section.
  4. Look for the specific information labeled as “Serial Number.”
  5. The serial number will be clearly displayed once you have located it.

Make sure to provide the accurate serial number to the new owner. This will ensure that they can successfully set up and activate the Ring Doorbell. It is crucial for them to register the device and gain access to all its features and functions.

By sharing the serial number, you enable the new owner to easily contact Ring’s customer support if they encounter any issues or require future assistance. This smooth transition of ownership guarantees that the new owner can fully enjoy the benefits and conveniences offered by the Ring Doorbell.

Instructions for Setting Up the Ring Doorbell

1. Begin by removing the Ring Doorbell from its packaging, ensuring that all contents are intact.

2. Prior to starting the setup process, it is essential to have a stable Wi-Fi connection.

3. Download the Ring app from your smartphone’s app store.

4. Open the Ring app and proceed to create a new Ring account, utilizing your email address and a strong password.

5. Within the app’s main menu, select “Set up a Device.”

6. Opt for “Ring Video Doorbell” as the designated device for setup.

7. Follow the on-screen prompts given to connect your Ring Doorbell to your Wi-Fi network.

8. Upon successful connection, the app will guide you through the remaining setup steps, which include personalizing motion settings and establishing zones.

9. Mount the Ring Doorbell securely in the desired location.

10. To ensure proper connectivity with your smartphone, test the doorbell by pressing the front button.

By carefully adhering to these guidelines, you will be able to effectively set up your Ring Doorbell and begin taking advantage of its functionalities.

What Should the New Owner Do After Receiving the Ring Doorbell?

After receiving the Ring Doorbell, what should the new owner do? Let’s dive into the essential steps to ensure a smooth transition. Creating a new Ring account will allow the new owner to personalize their experience. Setting up the Ring Doorbell in the new location will ensure optimal functionality and security. Stay tuned for a quick guide on how to make the most of your newly acquired Ring Doorbell!

Create a New Ring Account

To create a new Ring account, follow these steps:

1. Visit the Ring website or download the Ring app.

2. Click on the “Sign Up” or “Create Account” button.

3. Enter your email address and create a password.

4. Verify your email address.

5. Log in to your new Ring account.

6. Click on “Add a Device” or a similar option in your account settings.

7. Select “Ring Doorbell” as the device you want to set up.

8. Follow the on-screen instructions to complete the setup.

Please note that when creating your Ring account, you may need to provide additional information, such as your name, address, and phone number. This information is necessary for account setup and device security.

With your new Ring account, you can enjoy features like live view, motion detection alerts, and personalized doorbell settings. Remember to keep your account credentials secure and avoid sharing them with anyone to protect the privacy and security of your devices.

Set Up the Ring Doorbell in the New Location

When setting up the Ring Doorbell in a new location, follow these steps:

1. Choose a good location for the Ring Doorbell. It should be in range of your Wi-Fi network and have a clear view of the area you want to monitor.

2. Install the Ring Doorbell using the screws and mounting bracket provided. Attach it securely to the wall or door frame.

3. Download the Ring app on your smartphone or tablet.

4. Open the Ring app and create a new Ring account. If you already have an account, log in with your existing credentials.

5. In the app, select “Set Up a Device” and choose the Ring Doorbell model and version you are installing.

6. Follow the on-screen instructions to connect the Ring Doorbell to your Wi-Fi network. Make sure to enter your Wi-Fi password correctly.

7. Once the Ring Doorbell is connected to your Wi-Fi, you can customize settings and notifications according to your preferences.

8. Test the Ring Doorbell by pressing the doorbell button or triggering its motion detection. Make sure you receive live video feed and notifications on your smartphone.

When setting up the Ring Doorbell in a new location, choose a suitable location, securely install the device, download the Ring app, create a new Ring account, connect to your Wi-Fi network, customize settings, and test the functionality. By following these steps, you can successfully set up the Ring Doorbell in a new location and enjoy its features and benefits.

Common Issues and Troubleshooting

Dealing with some hiccups while transferring your Ring Doorbell to a new owner? No worries, we’ve got you covered! In this section, we’ll dive into common issues and troubleshooting techniques to help you navigate through such hurdles smoothly. Whether it’s retrieving lost or forgotten Ring account credentials or factory resetting your Ring Doorbell, we’ve got the solutions you need. So, let’s get started and get your Ring Doorbell up and running without a hitch!

Lost or Forgotten Ring Account Credentials

If you have lost or forgotten your Ring account credentials, follow these steps to regain access:

1. Go to the Ring website and click on the “Forgot Password” link.

2. Enter the email address associated with your Ring account and click “Submit“.

3. Check your email for a password reset link from Ring.

4. Click on the reset link and follow the instructions to create a new password.

5. After resetting your password, log in to your Ring account using your new credentials.

Pro-tip: To avoid losing or forgetting your Ring account credentials, consider using a password manager to securely store and manage your login information.

Factory Resetting the Ring Doorbell

To factory reset the Ring Doorbell, locate the reset button on the device. Press and hold the reset button for 15 seconds using a paperclip or similar tool. Release the reset button after 15 seconds and the Ring Doorbell will begin the factory reset process.

Wait for the LED light on the Ring Doorbell to start flashing blue and then release it. The Ring Doorbell will take a few moments to complete the factory reset, during which the LED light will flash white.

Once the factory reset is complete, the LED light will turn off, indicating successful resetting of the Ring Doorbell. You can now proceed with setting up the Ring Doorbell for the new owner or for your own use.

Frequently Asked Questions

How do I transfer ownership of a Ring Doorbell to a new owner?

To transfer ownership of a Ring Doorbell, the previous owner needs to uninstall the device from their Ring App, and the new owner can assume control by following the prompts during the setup process.

How can I remove payment information from the previous owner’s account?

The previous owner can remove payment information by logging into the Ring desktop website, accessing account settings, and deleting the credit card on file.

What should I do with any existing subscription plans?

It is advised to contact Ring Support to cancel any subscription plans and potentially receive a refund for unused time. Ring Support can be reached through various methods such as calling their US number, visiting an in-person store, or using the Ring App for phone and chat support.

Do I need to reset a Ring device for a new owner?

While not necessary, resetting a Ring device will erase previous settings, including the Wi-Fi connection. The specific steps for resetting a Ring device may vary, but generally involve holding the reset button for approximately 30 seconds.

Can multiple users have access to a Ring device?

Yes, shared access can be granted to other users. The previous owner can remove shared users from the Ring app by accessing the device’s settings, selecting “Shared Access,” choosing the user, and removing them from the list.

How do I delete a Ring device from the Alexa app?

If the Ring and Amazon accounts are connected, the previous owner can delete the Ring device from the Alexa app by following the instructions provided in the article. This ensures a complete transfer of ownership.

SmartHomeBit Staff