How to reset a Sonos speaker

By Bradly Spicer
Published on: November 1st, 2020

Reset, Hard Reset, Reboot or start over your Sonos Speaker

I recently got a Sonos Speaker in the last Amazon Prime Day sales, and I’ve had a few issues with it going unresponsive (I’m not entirely sure if this is due to a broken product). The issue I came across was knowing how to reset a Sonos speaker as the instructions didn’t specify.

How to reset or reboot your Sonos speakers
Photo by Tim Foster on Unsplash

Don’t get me wrong, this Sonos speaker sounds amazing and it’s definitely one of the best brands for Smart Multi-room Speakers. Unfortunately, like all technology, it sometimes needs a helping hand.

I personally have the Sonos One SL, but this guide will tackle how to reset a Sonos One, Sonos One SL, Sonos Beam and will be updated for newer models too.

Note: Resetting your Sonos speaker will remove all data and will no longer be recoverable.

How to reboot a Sonos Speaker?

Quite simply, turning it off at the wall and turning it back on should be more than enough to reboot your Sonos Speaker, however, if you want to do a complete fresh reboot follow these steps:

  • Turn the plug off at the wall
  • Remove the power cord from the plug so the Sonos Speaker has no power
  • Wait around 10-15 seconds, some speakers will still show powered on briefly
  • Plug in the speaker
  • Wait for the Speaker to power back up and configure.

Whilst this is simple, this is the basic fix for most electrical hardware, very IT business we know, but it works!

How to Factory Reset a Sonos Speaker

How to reset a Sonos speaker
Photo by Alex Ghizila on Unsplash

Sometimes you just need to go back to the beginning, some software problems become persistant and irritating. This is when a simple factory reset of your Sonos Speaker comes in handy.

You may also want to reset your Sonos Speaker if you want to assign a different Sonos Account to it.

Each device has its own Factory Reset method, so I’ll do my best to list the steps for each one below.

Factory reset a Play:1, Play:3, Play:5 (gen-1), Connect, Connect:Amp & Playbar

  1. Unplug your Speaker at the back
  2. Hold down the Play/Pause button at the same time as plugging the speaker back in
  3. Don’t let go of the button until you see a flashing green light, not when it’s flashing amber and white.
  4. Once the light is green the speaker has finished resetting.

Factory Reset a Sonos One, Five, Play:5 (Gen-2), Sonos Arc, Beam, Boost, Bridge, Sub, Playbase, Port & Amp

  1. Unplug the Sonos Speaker at the back
  2. Hold down the connection button as you plug the speaker back in
  3. Don’t let go of the Connect Button, you’ll see an amber and white flashing light which will turn green
  4. Once the light is green the speaker has finished resetting.

How to reset a Sonos Move

  • Take your Sonos Move off the Charging base
  • Hold the power Button for 5 seconds
  • Press & Hold the Connect Button
  • Place the speaker back on the charging base
  • Keep holding the connect button, the lights will start flashing amber and white
  • Once finished, the Sonos Move light will flash green. Your Sonos move has now been reset

How do I reset the Sonos Controller App?

The Sonos Controller app needs resetting if you want to connect it to a new Sonos System, whilst this is a pain to do each time, these are the steps you need to take:

  • Open the Sonos App on your Smart Device
  • Tap Settings at the bottom (Cog)
  • Tap on “App Preferences”, it should be middle of the menu
  • Tap on “Reset App” which will be at the bottom
  • This will prompt you to reset your app

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